Technical Support Specialist

1 day ago


Atlanta, Georgia, United States Randstad Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team. As an IT Infrastructure Professional, you will be responsible for providing technical support and assistance to end-users, ensuring that all computer systems and networks are functioning smoothly and efficiently.

Key Responsibilities:
  • Provide technical support and troubleshooting for hardware and software issues
  • Collaborate with the GETS Service Desk to resolve complex technical issues
  • Work closely with the agency's security office to ensure end-user devices and accounts are protected against cyber threats

The ideal candidate will have a strong understanding of computer systems, networks, and operating systems, as well as excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about providing top-notch technical support, we encourage you to apply for this exciting opportunity.



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