Technical Support Specialist

1 day ago


Atlanta, Georgia, United States Innova Solutions Full time
About the Role

We are seeking a highly skilled Field Engineer to join our team at Innova Solutions. This is an exciting opportunity to work with a leading technology company and contribute to the delivery of strategic solutions to our clients.

Job Summary

The successful candidate will be responsible for providing operational support and handling Install, Move, Add, and Change (IMAC) requests across various environments. You will provide on-site service and customer support during field visits or dispatches, diagnose technical errors, and determine appropriate solutions.

Responsibilities
  • Responsible for operational support and handling IMAC requests across office environments, reservation centers, and airport locations.
  • Provide on-site service and customer support during field visits or dispatches.
  • Diagnose technical errors and determine appropriate solutions.
  • Produce detailed service reports in a timely manner.
  • Document processes and solutions for complex issues accurately.
  • Collect and analyze performance data to provide technical assistance.
  • Develop workarounds when standard procedures fail, ensuring issue resolution.
  • Troubleshoot and provide technical solutions for field engineers, technicians, and customers.
  • BUILD POSITIVE CUSTOMER RELATIONSHIPS AND ENSURE SATISFACTION.
  • Maintain workflow according to the schedule.
Requirements
  • Troubleshooting and NT workstation and peripheral knowledge.
  • A+ Certification is an asset.
Compensation

The estimated salary range for this position is $24-28 per hour, based on location and experience.

About Us

Innova Solutions is a global technology company that delivers strategic solutions to our clients. We are committed to excellence and innovation, and we seek talented individuals who share our values.



  • Atlanta, Georgia, United States Ranger Technical Resources Full time

    Job OverviewRanger Technical Resources is seeking a highly skilled Senior Analyst/Tech Support professional to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and technical assistance in resolving complex network and infrastructure issues.Primary ResponsibilitiesProvide timely and...


  • Atlanta, Georgia, United States LaSalle Network Full time

    LaSalle Network is a leading provider of managed IT Services, partnering with clients to deliver exceptional technical support. We are seeking an experienced Technical Support Specialist to join our team on a long-term basis.This role offers the opportunity to develop and implement standard operating procedures for our Level 2 Help Desk Team, requiring a...


  • Atlanta, Georgia, United States Randstad Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As an IT Infrastructure Professional, you will be responsible for providing technical support and assistance to end-users, ensuring that all computer systems and networks are functioning smoothly and efficiently.Key Responsibilities:Provide technical support and...


  • Atlanta, Georgia, United States Adilstone Group Full time

    Job DescriptionAdilstone Group is seeking a highly skilled onsite IT Specialist to join their team in Newnan, Georgia. The ideal candidate will have a strong background in IT support, with experience in website maintenance, e-commerce platforms, and client databases.Key Responsibilities:Maintain the organization's networks, ensuring security, reliability,...


  • Atlanta, Georgia, United States Ranger Technical Resources Full time

    At Ranger Technical Resources, we are seeking a highly skilled and motivated Senior Analyst/Tech Support professional to join our team. In this role, you will be responsible for providing exceptional technical assistance and customer service in resolving complex network and infrastructure issues.We offer a competitive salary of approximately $85,000 per...


  • Atlanta, Georgia, United States Zoo Atlanta Full time

    Job Title: Technical Support SpecialistLocation: Zoo Atlanta, GASalary: $55,000 - $65,000 per yearWe are seeking a highly skilled Technical Support Specialist to join our team at Zoo Atlanta.The ideal candidate will have experience with Windows desktop environments and proficiency in Microsoft Office.This role requires excellent organizational skills, strong...


  • Atlanta, Georgia, United States Inspiroz Full time

    We are seeking a highly skilled Senior Technical Support Specialist to join our team at Inspiroz. In this role, you will be responsible for providing exceptional technical support to our charter schools, ensuring seamless day-to-day technology operations.Key Responsibilities:Lead technical issue resolution, including troubleshooting and root cause...


  • Atlanta, Georgia, United States PSG Global Solutions Careers Full time

    We are seeking a highly skilled Technical Support Specialist to join our team in Atlanta, Georgia. This role involves providing technical assistance to clients via phone and online diagnostics.Key Responsibilities:Troubleshoot hardware issues with clientsEscalate complex issues to senior techniciansUtilize online diagnostic tools for efficient...


  • Atlanta, Georgia, United States Southeastern Engineering, Inc. Full time

    Job OverviewSoutheastern Engineering, Inc. is seeking a highly skilled Technical Construction Support Specialist to join our team.Estimated Salary: $45,000 - $60,000 per yearResponsibilitiesThis role will support higher level inspectors and engineers on assignments relating to highway and bridge construction inspection. Key responsibilities...


  • Atlanta, Georgia, United States DeKalb County Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at DeKalb County. This role will provide technical support for department-specific computer hardware and software, ensuring seamless operations and optimal performance.About the JobThis is a full-time position that requires excellent analytical and problem-solving...


  • Atlanta, Georgia, United States eTeam Full time

    Job OvervieweTeam is seeking a skilled Technical Field Support Specialist to join our team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring they have the necessary consumables and equipment to operate effectively.The ideal candidate will have excellent problem-solving skills, strong...


  • Atlanta, Georgia, United States AMI HOLDINGS LLC Full time

    Job Title: IT Support Specialist IIAMI HOLDINGS LLC is seeking a highly skilled IT Support Specialist II to join our team.About the RoleWe are looking for an experienced IT professional with expertise in user account management and technical troubleshooting. The ideal candidate will have a strong understanding of Microsoft 365 administration, including user...

  • Technical Specialist

    4 weeks ago


    Atlanta, Georgia, United States Passion Full time

    About the Role: We are seeking a skilled Technical Specialist to join our team at {company}. This is an exciting opportunity to work on various projects, utilizing your knowledge of IT systems and software. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues, as well as providing support to our team...


  • Atlanta, Georgia, United States HP Inc Full time

    Job OverviewHP Inc is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our devices, troubleshooting issues, and providing exceptional customer service.Key ResponsibilitiesMonitor and maintain device performance, identifying and resolving technical issues in a timely...


  • Atlanta, Georgia, United States BEKO Technologies, Corp. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at BEKO Technologies, Corp. in Atlanta.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting and resolving technical issues with our air treatment equipment, and collaborating with our team to...


  • Atlanta, Georgia, United States PSG Global Solutions Careers Full time

    At PSG Global Solutions Careers, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide top-notch technical assistance to clients in the insurance industry.About the OpportunityWe offer an exciting opportunity for a remote Technical Support Representative to work with our client, a...


  • Atlanta, Georgia, United States Tek Experts Full time

    OverviewWe're seeking a highly skilled Technical Support Engineer to provide top-notch technical assistance to our clients, focusing on cloud infrastructure solutions. As part of an experienced team, you'll resolve complex technical issues for medium and large enterprises.Delivering Expert Solutions with Purpose.Tek Experts is a tech services company...


  • Atlanta, Georgia, United States Elite Talent Advisors, Inc. Full time

    We are seeking a highly skilled and customer-focused IT professional to join our team at Elite Talent Advisors, Inc. as a Desktop Support Specialist.This onsite role requires a hands-on technical expert who will provide comprehensive support for our employees, ensuring smooth operation of desktops, laptops, and related technology infrastructure.The...


  • Atlanta, Georgia, United States Comtech LLC Full time

    About the RoleWe are seeking an experienced Technical IT Support Specialist to join our team in Atlanta, GA. The successful candidate will play a vital role supporting regional IT operations and project implementations within our federal client's commercial buildings.Key ResponsibilitiesProvide tier-2 technical support of building monitoring and control...


  • Atlanta, Georgia, United States Motion Recruitment Full time

    Job Opportunity:A leading company in the construction machinery industry is seeking a Bi-Lingual Helpdesk Engineer to join their local office in Smyrna, GA. As a key member of their IT department, you will provide technical support to clients and ensure the smooth operation of their software products.Responsibilities:• Provide hardware and software support...