HVACR Technical Support Specialist

3 days ago


Atlanta, Georgia, United States RSM Atlanta LLC Full time

This is a unique opportunity for an experienced HVACR technician to join RSM Atlanta LLC as a Remote HVACR Technician and Trainer.

Job Description

We are seeking a skilled professional with extensive experience in hot and cold side kitchen equipment to provide technical support, training, and mentorship in a remote setting.

Key Responsibilities:
  • Technical Support: Provide remote technical assistance to customers facing issues with hot and cold side kitchen equipment, troubleshoot problems over the phone, diagnose and resolve issues related to HVACR systems.
  • Training and Mentorship: Mentor and train junior technicians to enhance their technical skills, share knowledge and best practices, develop training materials and resources.
  • Parts Ordering and Inventory Management: Manage parts orders for equipment repairs, maintain accurate records of parts inventory using CRM systems, collaborate with procurement teams to restock inventory.
  • Customer Communication: Maintain a professional demeanor while communicating with customers, ensure excellent customer service by addressing inquiries and concerns.

The ideal candidate will have strong technical expertise in HVACR systems, excellent communication skills, patience, and the ability to explain technical concepts clearly. A high school diploma or equivalent is required, with several years of hands-on experience as an HVACR technician preferred.

Requirements
  • Qualifications: Retired HVACR technician with extensive experience in hot and cold side kitchen equipment, strong technical expertise in HVACR systems, excellent communication skills.
  • Education and Experience: High school diploma or equivalent, several years of hands-on experience as an HVACR technician, prior experience in a training or mentorship role is a plus.
  • Working Conditions: This is a remote position that requires a stable internet connection, flexible working hours to accommodate customer needs and training schedules, occasional travel may be required for on-site training or team meetings.

We offer a competitive salary of $85,000 - 110,000 per year, depending on experience, to work remotely and enjoy a fulfilling career path. If you are passionate about the HVACR industry and enjoy problem-solving, mentoring, and customer service, this position offers a unique opportunity to share your expertise and contribute to the professional development of junior technicians.



  • Atlanta, Georgia, United States RSM Atlanta LLC Full time

    Job Title: Hybrid HVACR and Mechanical Systems SpecialistAbout the Role:As a Hybrid HVACR and Mechanical Systems Specialist at RSM Atlanta LLC, you will be responsible for providing expert technical support to our team and clients. Your extensive experience in installing, troubleshooting, and repairing HVACR equipment, including commercial kitchen equipment,...


  • Atlanta, Georgia, United States Ranger Technical Resources Full time

    Job OverviewRanger Technical Resources is seeking a highly skilled Senior Analyst/Tech Support professional to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and technical assistance in resolving complex network and infrastructure issues.Primary ResponsibilitiesProvide timely and...


  • Atlanta, Georgia, United States LaSalle Network Full time

    LaSalle Network is a leading provider of managed IT Services, partnering with clients to deliver exceptional technical support. We are seeking an experienced Technical Support Specialist to join our team on a long-term basis.This role offers the opportunity to develop and implement standard operating procedures for our Level 2 Help Desk Team, requiring a...


  • Atlanta, Georgia, United States Randstad Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As an IT Infrastructure Professional, you will be responsible for providing technical support and assistance to end-users, ensuring that all computer systems and networks are functioning smoothly and efficiently.Key Responsibilities:Provide technical support and...


  • Atlanta, Georgia, United States Adilstone Group Full time

    Job DescriptionAdilstone Group is seeking a highly skilled onsite IT Specialist to join their team in Newnan, Georgia. The ideal candidate will have a strong background in IT support, with experience in website maintenance, e-commerce platforms, and client databases.Key Responsibilities:Maintain the organization's networks, ensuring security, reliability,...


  • Atlanta, Georgia, United States Ranger Technical Resources Full time

    At Ranger Technical Resources, we are seeking a highly skilled and motivated Senior Analyst/Tech Support professional to join our team. In this role, you will be responsible for providing exceptional technical assistance and customer service in resolving complex network and infrastructure issues.We offer a competitive salary of approximately $85,000 per...


  • Atlanta, Georgia, United States Zoo Atlanta Full time

    Job Title: Technical Support SpecialistLocation: Zoo Atlanta, GASalary: $55,000 - $65,000 per yearWe are seeking a highly skilled Technical Support Specialist to join our team at Zoo Atlanta.The ideal candidate will have experience with Windows desktop environments and proficiency in Microsoft Office.This role requires excellent organizational skills, strong...


  • Atlanta, Georgia, United States Inspiroz Full time

    We are seeking a highly skilled Senior Technical Support Specialist to join our team at Inspiroz. In this role, you will be responsible for providing exceptional technical support to our charter schools, ensuring seamless day-to-day technology operations.Key Responsibilities:Lead technical issue resolution, including troubleshooting and root cause...


  • Atlanta, Georgia, United States PSG Global Solutions Careers Full time

    We are seeking a highly skilled Technical Support Specialist to join our team in Atlanta, Georgia. This role involves providing technical assistance to clients via phone and online diagnostics.Key Responsibilities:Troubleshoot hardware issues with clientsEscalate complex issues to senior techniciansUtilize online diagnostic tools for efficient...


  • Atlanta, Georgia, United States Southeastern Engineering, Inc. Full time

    Job OverviewSoutheastern Engineering, Inc. is seeking a highly skilled Technical Construction Support Specialist to join our team.Estimated Salary: $45,000 - $60,000 per yearResponsibilitiesThis role will support higher level inspectors and engineers on assignments relating to highway and bridge construction inspection. Key responsibilities...


  • Atlanta, Georgia, United States DeKalb County Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at DeKalb County. This role will provide technical support for department-specific computer hardware and software, ensuring seamless operations and optimal performance.About the JobThis is a full-time position that requires excellent analytical and problem-solving...


  • Atlanta, Georgia, United States eTeam Full time

    Job OvervieweTeam is seeking a skilled Technical Field Support Specialist to join our team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring they have the necessary consumables and equipment to operate effectively.The ideal candidate will have excellent problem-solving skills, strong...


  • Atlanta, Georgia, United States AMI HOLDINGS LLC Full time

    Job Title: IT Support Specialist IIAMI HOLDINGS LLC is seeking a highly skilled IT Support Specialist II to join our team.About the RoleWe are looking for an experienced IT professional with expertise in user account management and technical troubleshooting. The ideal candidate will have a strong understanding of Microsoft 365 administration, including user...

  • Technical Specialist

    4 weeks ago


    Atlanta, Georgia, United States Passion Full time

    About the Role: We are seeking a skilled Technical Specialist to join our team at {company}. This is an exciting opportunity to work on various projects, utilizing your knowledge of IT systems and software. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues, as well as providing support to our team...


  • Atlanta, Georgia, United States HP Inc Full time

    Job OverviewHP Inc is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our devices, troubleshooting issues, and providing exceptional customer service.Key ResponsibilitiesMonitor and maintain device performance, identifying and resolving technical issues in a timely...


  • Atlanta, Georgia, United States BEKO Technologies, Corp. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at BEKO Technologies, Corp. in Atlanta.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting and resolving technical issues with our air treatment equipment, and collaborating with our team to...


  • Atlanta, Georgia, United States PSG Global Solutions Careers Full time

    At PSG Global Solutions Careers, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide top-notch technical assistance to clients in the insurance industry.About the OpportunityWe offer an exciting opportunity for a remote Technical Support Representative to work with our client, a...


  • Atlanta, Georgia, United States RSM Atlanta LLC Full time

    Job OverviewRSM Atlanta LLC seeks a seasoned professional for a unique hybrid role that combines expertise in mechanical systems and HVACR maintenance with exceptional customer service skills.About the RoleThis position is ideal for a retired electrician or mechanical technician looking to leverage their extensive experience in installing, troubleshooting,...


  • Atlanta, Georgia, United States Tek Experts Full time

    OverviewWe're seeking a highly skilled Technical Support Engineer to provide top-notch technical assistance to our clients, focusing on cloud infrastructure solutions. As part of an experienced team, you'll resolve complex technical issues for medium and large enterprises.Delivering Expert Solutions with Purpose.Tek Experts is a tech services company...


  • Atlanta, Georgia, United States Elite Talent Advisors, Inc. Full time

    We are seeking a highly skilled and customer-focused IT professional to join our team at Elite Talent Advisors, Inc. as a Desktop Support Specialist.This onsite role requires a hands-on technical expert who will provide comprehensive support for our employees, ensuring smooth operation of desktops, laptops, and related technology infrastructure.The...