Automotive Client Relationship Manager

1 week ago


West Bloomfield Township, Michigan, United States Fidelity Dealer Services Full time
Become a Client Specialist at Fidelity Dealer Services

Are you enthusiastic about the automotive industry? Fidelity Dealer Services is on the lookout for motivated individuals to join our team as Automotive Sales Consultants. In this role, you will assist customers throughout their vehicle purchasing experience, fostering enduring relationships. This is an opportunity to be part of a premier luxury automotive brand.

Key Responsibilities
  • Engage with potential customers through consistent follow-ups
  • Establish rapport with clients by identifying their preferences and recommending appropriate vehicles
  • Facilitate both virtual and face-to-face vehicle showcases
  • Guide clients in selecting their ideal vehicle
  • Negotiate pricing and financing arrangements
  • Utilize effective closing techniques to finalize sales
  • Provide an exceptional delivery experience, detailing vehicle features and available services
  • Transition sales to service teams and assist clients with their service needs
  • Continuously enhance product knowledge
  • Set and meet sales objectives
Desired Qualities
  • Friendly and approachable demeanor
  • Empathetic and impartial
  • Ability to balance immediate tasks with long-term objectives
  • Competitive spirit combined with a team-oriented mindset
  • Motivated to achieve success and adhere to guidelines
Qualifications
  • Valid driving license with a clean record
  • Strong communication abilities
  • Familiarity with Microsoft Office and social media platforms
  • Professional appearance and ethical standards
  • Prior experience in sales or retail is advantageous
  • Legally authorized to work in the US
  • Must successfully complete pre-employment assessments
Benefits
  • Attractive commission-based compensation
  • Paid time off
  • Comprehensive health and dental insurance
  • 401K plan with employer matching
  • Stock purchase options
  • Opportunities for long-term career advancement

Keywords: Sales, Automotive, Customer Engagement, Luxury Vehicles, Client Relations



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