Senior Manager, Financial Services Operations
5 days ago
We are seeking a highly skilled and experienced Senior Manager to join our Financial Services team at Walmart. As a Senior Manager, you will be responsible for leading strategic initiatives, achieving business growth goals, and driving innovation in the consumer financial services industry.
Key Responsibilities- Lead Strategic Growth Projects: Incubate, launch, test, and scale high-impact strategic projects that drive growth for the Financial Services business.
- Improve Customer Experience: Use strategic thinking and innovation to create a seamless customer experience and improve existing Financial Services customer experiences & operations.
- Strengthen Business Strategy: Equip yourself with the latest industry knowledge and insights and translate them to help build and communicate clear and compelling strategies.
- Build Cross-Functional Relationships: Build and sustain relationships with key internal and external partners to accelerate alignment and support on key initiatives and objectives.
- Deliver Results: Achieve customer, operational, and financial metrics for existing and newly established business lines and set & achieve annual operating performance objectives.
- Drive Operational Excellence: Get the fundamentals right and identify opportunities for operational efficiency and improvement across.
- Seek Opportunities: Proactively seek out opportunities to propel the business forward and prepare for the next generation of customer services and experiences.
- Bachelor's degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 2 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 4 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area.
- 5 years of experience leading direct reports and/or large cross-functional teams.
- Contracts Negotiation, Cross-functional project management, experience in retail operations or retail management, Forecasting, financial services planning, market analytics, or related field, Master's Degree in Business Administration or related field, Microsoft Office Suite, Supervisory experience.
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world.
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