Youth Homelessness Support Specialist

1 week ago

Royal Oak, Michigan, United States Lighthouse Full time
Job Overview

Position Title: RHY Residential Specialist

About Lighthouse:

Lighthouse MI is a dynamic non-profit organization, formed through the collaboration of Lighthouse of Oakland County and South Oakland Shelter. Our mission is to provide a robust response to poverty within the Metro Detroit area. With a legacy of over 80 years, we offer essential support to individuals facing hardships, including emergency assistance and housing solutions aimed at fostering long-term economic stability. Our subsidiary, Spero Housing Group, focuses on developing and managing quality affordable housing, while HandUp serves as a crowdfunding platform for numerous homeless service agencies nationwide.

Role Summary:

The RHY Residential Specialist is an at-will role reporting to the Program Manager. This position is dedicated to supporting youth under 18 who are experiencing homelessness through our residential programs. Sanctuary offers a 3-week crisis intervention for youth aged 10-17, while A Step Forward provides transitional living for those aged 16-17, allowing stays of up to two years. The specialist will employ trauma-informed care and a Positive Youth Development approach to deliver direct services to youth and their families. Responsibilities include ensuring a safe and supportive shelter environment while assisting youth in achieving their housing goals.

Key Responsibilities:

  • Facilitate skill development groups focusing on daily living and interpersonal skills, including meal preparation and recreational activities.
  • Oversee shift activities among youth mentors, volunteers, and interns to engage youth in the program's daily operations.
  • Monitor daily activities in alignment with individualized treatment plans for each youth.
  • Provide feedback on the performance of interns, volunteers, and peer mentors as requested by management.
  • Assist in maintaining a safe physical environment in collaboration with the management team and facilities department.
  • Ensure crisis intervention services are available 24/7/365, with appropriate follow-up for each situation.
  • Conduct intake interviews to assess needs and coordinate access to agency services.
  • Deliver orientation to new youth entering the program, tailored to their educational and special needs.
  • Collaborate with interdisciplinary teams to ensure compliance with evidence-based practices and legal regulations.
  • Coordinate transportation for youth to necessary activities and appointments, adhering to legal and agency policies.
  • Administer and monitor medications and first aid as required.
  • Ensure compliance with food handling and preparation regulations.
  • Maintain accurate records of all operational activities, including intake, service logs, and client interactions.

Additional Responsibilities:

  • Maintain eligibility to transport clients and provide necessary transportation services.
  • Ensure proper management of client files and records.
  • Implement service and data collection tools consistently.
  • Adhere to attendance and punctuality policies, along with all organizational procedures.
  • Enforce program rules and uphold agency values to foster a safe and inclusive environment.
  • Assist with front-desk operations and respond to crisis calls as needed.

Qualifications:

  • Experience working with individuals facing homelessness or severe poverty.
  • High School Diploma.
  • 1-2 years of experience in a related human/social services role.
  • Ability to pass comprehensive background checks, including child welfare screenings.
  • Reliable transportation and valid driver's license, with appropriate insurance.
  • Proficiency in Microsoft Office Suite and Google Apps.
  • Flexibility and ability to prioritize tasks in a fast-paced environment.
  • Capacity to multitask effectively.
  • Experience working with diverse populations.
  • Availability to work evenings and weekends as needed.

Preferred Qualifications:

  • Associate's degree or current enrollment in a human services program.
  • 2+ years of experience in a related role, with youth experience preferred.
  • Understanding of social issues affecting individuals experiencing economic instability.
  • Familiarity with the social services landscape in the local area.
  • Experience with HMIS.
  • Ability to work independently while coordinating with a team.
  • Innovative problem-solving skills.
  • Training in Harm Reduction, Trauma-Informed Care, and Housing First principles.
  • Strong communication skills, both written and verbal.
  • High emotional intelligence and integrity.
  • Ability to thrive in a demanding and constantly changing environment.

This job description outlines the general nature and level of work expected from employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Lighthouse is an equal opportunity employer and does not discriminate against any qualified individual based on various protected characteristics.

Interested candidates should submit a cover letter and resume online.

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