Lead Technical Support Specialist
2 weeks ago
Company: HonorVet Technologies
Job Summary:
- We are seeking a highly skilled professional with a minimum of 5 years of experience in Technical Support Engineering. This role is focused on delivering expert technical assistance to clients and stakeholders, ensuring the effective resolution of intricate product-related issues.
- The candidate may also be responsible for providing on-site training to customer support teams, enhancing their capabilities in handling technical challenges.
- As a senior-level expert, the individual will leverage advanced knowledge acquired through extensive education and practical experience.
Key Responsibilities:
- Oversee projects and processes, demonstrating the ability to work autonomously with minimal oversight.
- Mentor and evaluate the performance of junior team members, fostering their professional growth.
- Address complex and challenging problems, utilizing critical thinking and problem-solving skills.
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Technical Support Specialist
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Technical Support Specialist
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