Technical Support Specialist

2 weeks ago


Greensboro, North Carolina, United States K2 Staffing, LLC Full time
Job Overview

Position Summary

K2 Staffing, LLC is seeking a qualified Helpdesk Support Level II professional. The ideal candidate will possess a solid understanding of both desktop and server technologies, including proficiency with Windows 10 workstations and Windows Server 2016 & 2019. A strong background in advanced networking and vendor-specific hardware and software is essential.

Key Responsibilities

  • Manage and deploy Windows Servers and oversee Active Directory operations.
  • Design and implement Local Area Networks (LAN).
  • Establish and monitor network security protocols.
  • Optimize and maintain both network software and hardware components.
  • Build and deploy file servers alongside cloud computing solutions.
  • Configure and implement VOIP systems.
  • Conduct troubleshooting for network infrastructure issues.
  • Administer Microsoft Exchange Server.
  • Provide solutions for telephone systems.
  • Monitor alert systems and respond according to established guidelines.
  • Utilize event logs to facilitate repairs.
  • Handle escalated service requests requiring advanced technical responses.
  • Assist with onboarding new users.

Qualifications

  • A minimum of four (4) years of experience in roles such as IT help desk, IT desktop support, or IT service management.
  • Preferred certifications include:
    • CompTIA Net+ and/or CompTIA Security+
      MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional.
  • Experience providing desktop and end-user support for both hardware and software.
  • Strong familiarity with common desktop applications including MS Office Suite and Adobe products.
  • Exceptional troubleshooting skills across various Operating Systems, including Windows and MAC OSX.
  • Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs, and other Windows Server roles.
  • Familiarity with SaaS solutions such as Office 365 and Adobe Creative Cloud.
  • Experience in network and firewall administration.
  • Understanding of server virtualization technologies.
  • Practical knowledge of system and application logs, along with performance monitoring tools.
  • Strong customer service skills with a professional demeanor.
  • Excellent written and verbal communication abilities, with experience in group presentations.
  • Demonstrated reliability and strong work ethic.
  • Experience in a Managed Service Provider (MSP) environment is advantageous.


  • Greensboro, North Carolina, United States TAT Technologies Ltd Full time

    Technical Support Specialist at TAT Technologies LtdTAT Technologies Ltd is in search of aTechnical Support Specialist to enhance our team. With a rich history of excellence, TAT Technologies is recognized for delivering superior products and outstanding client service. As a vital member of our organization, you will engage in a cooperative atmosphere aimed...


  • Greensboro, North Carolina, United States VDart Inc Full time

    Job SummaryVDart Inc is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to clients via phone, email, or remote access.Problem...


  • Greensboro, North Carolina, United States HonorVet Technologies Full time

    Job OverviewPosition: Lead Technical Support SpecialistCompany: HonorVet TechnologiesJob Summary:We are seeking a highly skilled professional with a minimum of 5 years of experience in Technical Support Engineering. This role is focused on delivering expert technical assistance to clients and stakeholders, ensuring the effective resolution of intricate...


  • Greensboro, North Carolina, United States K2 Staffing, LLC Full time

    Job OverviewPosition SummaryK2 Staffing, LLC is seeking a skilled Helpdesk Support Level II professional. The ideal candidate will possess a comprehensive understanding of business desktop and server technologies, which should encompass: Windows 10 workstations, Windows Server 2016 & 2019, advanced networking, and vendor-specific hardware and software...


  • Greensboro, North Carolina, United States Vaco Full time

    Vaco is collaborating with a forward-thinking service provider specializing in industrial and commercial systems to find a Tier II Help Desk Analyst to enhance their established IT Department.Position Type: Full-time, permanent | Onsite, Monday to FridayLocation: Greensboro, NCSalary: $60,000 - $67,500 + comprehensive benefits packageWe welcome applications...


  • Greensboro, North Carolina, United States Terminix Triad Full time

    Job DescriptionWe are seeking a highly skilled Network and Systems Administrator to join our team at Terminix Triad. As a key member of our IT department, you will be responsible for providing technical support and maintaining the integrity of our computer systems and networks.This is a fantastic opportunity for a motivated and detail-oriented individual who...


  • Greensboro, North Carolina, United States BlueScope Buildings North America Full time

    Job OverviewCompany Overview:For over a century, BlueScope has established itself as a leader in quality brands and innovative products, driven by advanced technology and a commitment to customer satisfaction. As one of the largest manufacturers of building solutions globally, our diverse and talented workforce is dedicated to enhancing the communities we...

  • Sewing Specialist

    2 weeks ago


    Greensboro, North Carolina, United States Synerfac Technical Staffing Full time

    Job DescriptionPosition: Sewing SpecialistLocation: Greensboro, NCCompany: Synerfac Technical StaffingDescription: This is an excellent opportunity to become part of a well-established organization in the region and advance your career. In this role, you will collaborate with a dedicated team focused on working with textiles. Your responsibilities will...


  • Greensboro, North Carolina, United States Vaco Full time

    Vaco is partnering with a leading provider of industrial and commercial systems to find a skilled IT Support Specialist. This full-time, permanent position offers an excellent opportunity to join a growing IT department in a relaxed environment with a strong work/life balance. Responsibilities:Provide technical support for both Tier 1 and Tier 2 issues...


  • Greensboro, North Carolina, United States K2 Staffing, LLC Full time

    Job OverviewPosition SummaryK2 Staffing, LLC is seeking a qualified Helpdesk Support Level II professional. The ideal candidate will possess a solid background in both desktop and server technologies, including proficiency with Windows 10 workstations and Windows Server versions 2016 and 2019, along with advanced networking skills and familiarity with...


  • Greensboro, North Carolina, United States Synerfac Technical Staffing Full time

    Job OverviewPosition: Project Management SpecialistLocation: Greensboro, NCCompany: Synerfac Technical StaffingAbout the Role:This is a full-time position with a reputable and expanding manufacturing firm. The role involves working in an office environment where you will deliver exceptional communication and service to clients. Your responsibilities will...


  • Greensboro, North Carolina, United States TEKsystems Full time

    Position Available: Hardware Support TechnicianWe are in search of a Hardware Support Technician who has completed relevant internships and possesses an A+ Certification. This role is structured as a contract position.Essential Qualifications:At least 1 year of experience in remote technical supportStrong understanding of Windows 10 and its file...


  • Greensboro, North Carolina, United States Hoffman & Hoffman Inc Full time

    Position: Manufacturing Support SpecialistKey Responsibilities:Assist the team in achieving production quality benchmarksContribute to the assembly of Pump'n Flo initiativesUtilize a range of welding equipment and machineryEnsure a safe and compliant work environmentSupport Pump Assembly and Logistics operationsExecute additional tasks as assignedRequired...


  • Greensboro, North Carolina, United States JSM Consulting Full time

    Required Skills & Qualifications Previous experience Imaging PCs Required 2Years Previous experience troubleshooting PCs. - Required 2Years Previous experience installing Software - Required 2Years Windows Active Directory experience


  • Greensboro, North Carolina, United States Vaco Full time

    Position Overview:Vaco is collaborating with a leading service provider in the industrial and commercial systems sector to find a Tier II Help Desk Analyst to enhance their dynamic IT Department.Employment Type: Full-time, permanent | Onsite, Monday to FridayLocation: Greensboro, NCCompensation: Salary range of $60,000 - $67,500, plus comprehensive benefits...

  • IT Support Specialist

    2 weeks ago


    Greensboro, North Carolina, United States TEKsystems Full time

    Job OverviewPosition Summary:We are seeking a qualified individual with a background in IT support to enhance our Tier-1 support operations. The selected candidate will be tasked with addressing technical issues, which includes analyzing problems, executing troubleshooting procedures, evaluating the severity of incidents, escalating issues to the appropriate...


  • Greensboro, North Carolina, United States New Horizons Professional Services Full time

    Personal Support Specialist at New Horizons Professional ServicesRole Overview: The Personal Support Specialist plays a crucial role in empowering individuals to reach their personal objectives while promoting independence and self-sufficiency in accordance with state and program guidelines.Key Responsibilities:Assist individuals in their journey towards...


  • Greensboro, North Carolina, United States Bethany Medical Full time

    Join Our Team as a Healthcare Support SpecialistWe are a well-established, independent multi-specialty practice seeking a dedicated full-time Healthcare Support Specialist to enhance our team. Our mission is to deliver exceptional care through a collaborative, multi-specialty approach.About Us:Bethany Medical Center has been serving the community since 1987,...


  • Greensboro, North Carolina, United States Alternative Behavioral Solutions, Inc. Full time

    Job SummaryWe are seeking a highly qualified Community Support Specialist to join our team at Alternative Behavioral Solutions, Inc. As a Community Support Specialist, you will play a critical role in providing support and services to individuals with mental health and substance abuse disorders.Key ResponsibilitiesPsychoeducation and Skill Building: Provide...


  • Greensboro, North Carolina, United States Allen Industries Inc Full time

    Job OverviewPosition Summary: The Installation Support Specialist plays a crucial role in aiding the Installer with customer installations, ensuring adherence to the predetermined project schedule and budget.Key Responsibilities:Assist with Installations:Interpret blueprints and artwork accurately.Operate various equipment, including boom trucks and...