Customer Service Coordinator, Candidate Services
4 days ago
The Financial Industry Regulatory Authority, Inc. (FINRA) is seeking a highly skilled and experienced Customer Service Coordinator to join our Candidate Services team. As a key member of our team, you will be responsible for providing exceptional customer service to industry professionals and member firms, ensuring that their needs are met and exceeded.
Key Responsibilities- Customer Service: Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
- Issue Resolution: Investigate and resolve customer complaints and issues in a professional and courteous manner.
- Communication: Develop and maintain strong relationships with customers, colleagues, and stakeholders through effective communication and interpersonal skills.
- Process Improvement: Identify opportunities for process improvements and implement changes to enhance customer satisfaction and experience.
- Training and Development: Participate in training and development programs to enhance skills and knowledge in customer service, communication, and problem-solving.
- Education: Bachelor's degree in Business Administration, Communications, or a related field.
- Experience: Minimum 2 years of experience in customer service, sales, or a related field.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
- Competitive Salary: FINRA offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: FINRA is committed to the growth and development of our employees, offering opportunities for advancement and professional development.
- Diverse and Inclusive Work Environment: FINRA is an equal opportunity employer, committed to creating a diverse and inclusive work environment that values and respects all employees.
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Client Services Coordinator
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Customer Service Specialist
1 week ago
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Customer Service Specialist
1 week ago
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Patient Services Coordinator
7 days ago
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Customer Service Associate
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Customer Service Associate
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Customer Service Ambassador
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Customer Service Representative
5 days ago
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Customer Service Ambassador
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Rockville, Maryland, United States Cinq-saa Beauty & Fashion Home Llc Full timeAbout Cinq-saa Beauty & Fashion Home LlcCinq-saa Beauty & Fashion Home Llc is a dynamic and growing company that values exceptional customer service. We are seeking a highly skilled and motivated Customer Service Representative to join our team.Key ResponsibilitiesProvide top-notch customer service to clients via various communication channels.Identify...
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Customer Service Associate
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