Barista and Customer Service Specialist
1 week ago
Position Overview:
As a vital member of our team, you will be responsible for crafting exceptional coffee beverages and delivering outstanding customer service. Your role is essential in maintaining the positive image of Whole Foods Market through your interactions with customers and fellow team members.
Key Responsibilities:
- Prepare and serve a variety of coffee drinks, including espresso and blended beverages.
- Engage with customers by providing detailed descriptions of menu items and answering inquiries.
- Process customer transactions efficiently and accurately.
- Ensure product quality and freshness through proper rotation and monitoring.
- Arrive punctually and maintain a professional appearance, ready to fulfill your duties.
- Deliver exceptional customer service by addressing customer needs promptly and effectively.
- Maximize sales through effective merchandising and product management.
- Adhere to established health and safety regulations, including sanitation practices.
- Maintain a clean and organized work environment.
- Report any safety hazards or violations immediately.
- Perform additional tasks as assigned by leadership.
Qualifications:
- Strong knowledge of coffee products and preparation techniques.
- Excellent communication skills and a collaborative spirit.
- Ability to work in a fast-paced environment while maintaining high service standards.
- Previous retail experience is preferred.
Physical Requirements:
- Ability to lift up to 50 pounds.
- Willingness to work flexible hours, including evenings and weekends.
Whole Foods Market is committed to providing equal employment opportunities for all team members and candidates, ensuring a diverse and inclusive workplace.
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