Current jobs related to Client Relationship Manager - Houston, Texas - City Wide Facility Solutions

  • Client Relationship Manager

    2 days ago

    Houston, Texas, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Gallagher. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer service.Key ResponsibilitiesDevelop and implement...

  • Client Relationship Manager

    1 month ago

    Houston, Texas, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled and motivated Client Manager to join our team at Gallagher Benefit Services. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.Key ResponsibilitiesDevelop and implement client service...

  • Client Relationship Manager

    4 weeks ago

    Houston, Texas, United States Gallagher Full time

    About the RoleGallagher is seeking a highly skilled Client Manager to join our team. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.Key ResponsibilitiesDevelop and implement client engagement strategies to drive business growth and...

  • Client Relationship Manager

    1 week ago

    Houston, Texas, United States AMERICAN BANK Full time

    Job Title: Client Relationship SpecialistAt American Bank, we're committed to building strong relationships with our clients and delivering exceptional service. As a Client Relationship Specialist, you will play a critical role in supporting our commercial lending officers by coordinating and managing all facets of the lending process.Key...

  • Client Relationship Manager

    4 weeks ago

    Houston, Texas, United States American Bank Full time

    Job Title: Client Relationship SpecialistAt American Bank, we're committed to building strong, lasting relationships with our clients. As a Client Relationship Specialist, you'll play a vital role in supporting our commercial lending officers by coordinating and managing all aspects of the lending process.Key Responsibilities:Deliver exceptional service and...

  • Client Relationship Manager

    2 weeks ago

    Houston, Texas, United States American Bank Full time

    About the RoleWe're seeking a highly skilled Client Relationship Specialist to join our team at American Bank. As a key member of our commercial lending team, you will play a critical role in building and maintaining strong relationships with our clients.Key ResponsibilitiesDeliver exceptional service and support to internal partners and external...

  • Client Relationship Manager

    2 months ago

    Houston, Texas, United States STEP Energy Services Full time

    Account Manager Position OverviewAt STEP Energy Services, we pride ourselves on fostering a culture of excellence and teamwork. We are seeking a dedicated Account Manager to enhance our standing as a frontrunner in the energy sector. This role, reporting directly to the Sales Manager, involves cultivating new sales prospects within the Permian Basin or the...

  • Client Relationship Manager

    2 months ago

    Houston, Texas, United States Ryan Specialty Group Full time

    Position Overview:The Client Relationship Manager plays a pivotal role in supporting the Brokerage team by facilitating transactions, overseeing client accounts, and ensuring compliance with industry regulations. This position requires collaboration with various internal departments, staying updated on market dynamics, and providing strategic insights...

  • Senior Client Relationship Manager

    3 days ago

    Houston, Texas, United States Forthea Full time

    Job DescriptionForthea is an award-winning digital marketing agency that excels in lead generation for clients through superior data analytics and creative executions that produce measurable results.The agency's commitment to core values and sustained business excellence has led to successful partnerships with a variety of B2B and B2C clients worldwide.Key...

  • Client Relationship Manager

    3 weeks ago

    Houston, Texas, United States Ryan Specialty Group Full time

    Position Overview:The Client Relationship Manager plays a pivotal role in supporting the Brokerage team by facilitating transactions, overseeing client accounts, and ensuring compliance with industry regulations. This position requires collaboration with various internal departments, staying updated on market dynamics, and providing strategic insights...

  • Client Relationship Manager

    2 months ago

    Houston, Texas, United States STEP Energy Services Full time

    Account Manager Position OverviewAt STEP Energy Services, we pride ourselves on fostering a culture of excellence and teamwork. We are seeking a dedicated Account Manager to enhance our standing as a frontrunner in the sector. Reporting directly to the Sales Manager, the Account Manager will play a pivotal role in identifying and cultivating new sales...

  • Senior Client Relationship Manager

    7 days ago

    Houston, Texas, United States Coda Search│Staffing Full time

    Job Summary:We are seeking a highly skilled Account Manager to serve as the primary contact for reputable clients. This role is responsible for establishing strong relationships with business decision-makers, identifying customer needs and challenges, and maximizing client satisfaction, retention, and revenue growth.The ideal candidate will have excellent...

  • Director of Client Relationships

    4 days ago

    Houston, Texas, United States Forthea Full time

    Job SummaryThe Director of Client Relationships is a key leadership position at Forthea, responsible for overseeing the management of client relationships and success across teams. This role will lead a team of account managers who manage clients and act as the direct point of contact for various enterprise-level accounts.This is a client-facing position...

  • Senior Client Relationship Manager

    2 weeks ago

    Houston, Texas, United States Norton Creative Full time

    At Norton Creative, we're seeking a seasoned professional to drive long-term relationships with our client partners. As an Account Manager, you'll serve as a trusted advisor, connecting with key business executives and stakeholders to ensure their objectives are met.Key Responsibilities:Develop and execute strategic plans to drive client growth and...

  • Client Relationship Specialist

    2 months ago

    Houston, Texas, United States Texas Capital Bank Full time

    Position SummaryEstablish and nurture robust client connections through effective relationship management techniques.Assess client requirements and deliver suitable solutions and services.Engage in proactive outreach initiatives to connect with clients.Comprehend and articulate banking products and services to clients.Process banking transactions and client...

  • Client Relationship Executive

    2 months ago

    Houston, Texas, United States First Abu Dhabi Bank Full time

    Job Description Job Purpose: Support the development and management of strategic relationships with clients in the energy and natural resources sector, particularly focusing on Independent Oil & Gas Majors, National Oil Companies, Oil Field Services firms, and leading commodity traders. Collaborate with the Head of Energy & Natural Resources Coverage...

  • Client Relationship Specialist

    3 weeks ago

    Houston, Texas, United States American Bank Full time

    About the RoleWe are seeking a highly skilled Client Relationship Specialist to join our team at American Bank. As a key member of our commercial lending team, you will play a critical role in building and maintaining strong relationships with our clients.Key ResponsibilitiesDeliver exceptional customer service and support to internal partners and external...

  • Client Relationship Executive

    2 months ago

    Houston, Texas, United States First Abu Dhabi Bank Full time

    Job Description Job Purpose: Support the development and management of strategic relationships with clients in the energy and natural resources sector, focusing on key players such as Independent Oil & Gas Majors, National Oil Companies, Oil Field Services firms, and leading commodity traders. Collaborate with the Head of Energy & Natural Resources...

  • Client Relationship Executive

    2 months ago

    Houston, Texas, United States First Abu Dhabi Bank Full time

    Job Description Job Purpose: Support the development and management of relationships with clients in the energy and natural resources sector, particularly focusing on Independent Oil & Gas Majors, National Oil Companies, Oil Field Services firms, and leading commodity traders. Collaborate with the Head of Energy & Natural Resources Coverage in the...

  • Client Relationship Executive

    2 months ago

    Houston, Texas, United States First Abu Dhabi Bank Full time

    Job Description Job Purpose: Support the development and management of relationships with clients in the energy and natural resources sector, particularly focusing on major independent oil and gas firms, national oil companies from the GCC, oilfield service providers, and leading commodity traders. Collaborate with the US Head of Energy & Natural...

Client Relationship Manager

2 months ago

Houston, Texas, United States City Wide Facility Solutions Full time
Job Overview

Are you skilled in managing and nurturing B2B client relationships? Do you possess strong sales capabilities to enhance account revenue? If so, this role at City Wide Facility Solutions may be the perfect fit for you.

City Wide Facility Solutions is seeking a dedicated Facility Solutions Manager (FSM) for our Houston West branch. The ideal candidate will benefit from an uncapped commission structure along with eligibility for a bonus plan.

The Facility Solutions Manager will oversee the operational activities of a designated service area in Northwest Houston, Cypress, and nearby regions. This position involves outside B2B account management, providing field support that includes training, onboarding new clients, inspecting contractor performance, ensuring compliance with client specifications, addressing customer inquiries and complaints, coordinating site visits, and fostering long-term relationships with clients and contractors.

Key Responsibilities:

  • Oversee all facets of assigned client relationships, focusing on retention, growth, and diversification of City Wide's facility solutions and products.
  • Develop and implement a tailored service strategy and schedule for each client.
  • Negotiate contracts with clients for additional services, determining pricing, staffing, and logistics.
  • Manage contractor relationships, including recruitment, pricing negotiations, agreement management, service specification development, compliance verification, and contractor replacement as needed.
  • Ensure high standards of quality and client satisfaction through thorough quality control inspections and consistent follow-through on commitments.
  • Supervise Night Managers to ensure client strategies are executed effectively and services are delivered correctly.
  • Promote, procure, and monitor supplies for clients.
  • Communicate client issues effectively with contractors and the operations team, addressing any problems promptly.
  • Utilize City Wide's CRM to document client inspections and relevant details.
  • Schedule non-routine activities at client facilities using Outlook.
  • Maintain up-to-date Building Information Sheets (BIS), contract documents, and client contact details, ensuring accuracy in safety data sheets for janitorial supplies.
  • Inform Sales Executives of potential accounts in your territory, particularly new construction opportunities.
  • Collaborate with the Director of Operations and Night Managers to develop and implement plans to resolve client complaints or service deficiencies.
  • Approve Service Representative pay sheets, ensuring accuracy.
  • Assist the Accounting department in collecting overdue invoices from clients and payments for contractors.
  • Keep updated route sheets, key/alarm sheets, and monthly planners for each client.

Qualifications:

  • Bilingual in English and Spanish, with strong verbal and written communication skills in both languages.
  • Minimum of 2 years of experience in outside B2B account management, preferably in building maintenance or facility management.
  • Proven track record of success in a client retention role, supported by measurable goals and metrics.
  • Detail-oriented with excellent follow-through on commitments.
  • Positive, outgoing personality with strong relationship-building skills.
  • Proficient in Microsoft Office and familiar with CRM databases.
  • Willingness to travel daily to client locations.

Benefits:

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan options (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Opportunities for Training & Development