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Sales Support Specialist

2 months ago

Dallas Texas, United States DSI Systems Full time
About the Role

DSI Systems Inc., a leading home services distributor, is seeking a highly motivated individual to join our expanding team as a Sales Support Specialist. This role plays a key part in the sales support efforts for one of our largest partners, focusing on providing exceptional customer experiences.

Key Responsibilities
  • Provide pre-sales support to customers, handling product and promotion questions, order entry, sales completion, and shipping status.
  • Represent DSI to our dealer partner, building key relationships and advocating for our dealers while delivering best-in-class customer service.
  • Set and consistently measure performance against weekly, monthly, and quarterly goals.
  • Exceed sales and activation targets, measuring progress with market conditions, dealer performance, training, and customer experience.
  • Support dealers with onboarding and training, ensuring a successful launch.
  • Work with the credit and accounting department, placing orders for equipment, and executing company initiatives.
Requirements
  • Sales professional with a strong background and proven track record.
  • Dynamic, highly motivated individual with integrity and passion to succeed.
  • Prompt, strategic, highly organized, effective time management, goal-oriented with proven results.
  • Ability to understand competition and position dealers for success in a competitive marketplace.
  • Ability to learn industry key metrics and translate them into an executable action plan.
  • Bilingual - Spanish preferred.
Benefits
  • Medical, dental, vision, and life insurance available on the first day of employment.
  • 401k Plan with employer matching.
  • Paid vacation, personal/sick days, and bereavement time.
  • Employee Profit Sharing Program.
  • 50% AT&T wireless discount.
  • Paid training.
  • DSI employee purchase program.
  • DIRECTV employee account.