Patient Care Coordinator Specialist
1 month ago
Premier Plastic Surgery Partners LLC is seeking a highly motivated and sales-driven Patient Care Coordinator to join their team of experts in Facial Plastic Surgery and Aesthetics. As a key member of the practice, you will play a pivotal role in assisting individuals in achieving their aesthetic aspirations.
This is an exceptional opportunity to work with a world-renowned team of professionals and contribute to the growth of a leading plastic surgery practice. If you are passionate about educating and selling to patients dissatisfied with their appearance, we encourage you to apply.
Key Responsibilities- Utilize a consultative selling approach to identify ways to help patients achieve their aesthetic goals.
- Conduct one-on-one beauty strategy sessions, both virtually and in-office, influencing patients to take positive actions.
- Address patient needs, adding substantial value throughout their aesthetic journey.
- Manage revenue across multiple patient accounts at different stages of the sales cycle.
- Take an entrepreneurial approach to manage opportunities, prospect for leads, set appointments, generate referrals, and conduct marketing planning.
- Provide regular status updates on leads and opportunities to ensure timely responses and report on lead quality for marketing optimization.
- Effectively manage inbound leads by working collaboratively with internal partners to drive revenue.
- Offer patient education, coordination, and scheduling for plastic surgery procedures.
- Serve as the primary liaison between patients, staff, and physicians.
- Provide an exceptional experience for every prospect and patient, demonstrating a commitment to excellence.
- Required:
- Education: Bachelor's Degree
- 5+ years of demonstrated success in a fast-paced, consultative plastic surgery or aesthetic sales environment
- Prior experience in Plastic Surgery, Dermatology, or a Medical Spa preferred, but not required
- Passionate about educating and selling to patient dissatisfied with their appearance
- Highly skilled in identifying business challenges and providing effective solutions
- An outstanding verbal communicator and active listener with strong emotional acumen
- Team-oriented with a desire to develop lasting professional relationships
- Quick to learn and apply new concepts
- Proficient in both oral and written communication, comfortable with phone calls, adept at engaging in Zoom meetings, live presentations, and skilled in crafting effective emails
- Preferred:
- Experienced in managing accounts with an online CRM (Zoho, Hubspot, etc).
- Knowledge of Nextech and other practice management/clinical systems
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