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Manager of Business Controls

2 months ago

Union, Kentucky, United States Fifth Third Full time
Enhance Banking with Fifth Third

At Fifth Third Bank, we are dedicated to connecting talented individuals with exceptional career opportunities in the banking sector.

POSITION OVERVIEW:

The Business Controls Manager plays a pivotal role in the formulation and execution of IT risk management strategies as directed by the leadership of IT Business Controls. This position requires collaboration with the IT Business Controls team to prioritize tasks and assess completed projects. Additionally, the role involves conducting control and risk evaluations and proposing enhancements to existing controls. This position also serves as a trusted advisor to IT leadership.

Accountability for risk management is essential, which includes the open exchange of ideas, addressing concerns, and adhering to established policies and procedures. The individual in this role is committed to acting in the best interest of both customers and colleagues, ensuring that their actions contribute to a positive customer experience. While operating within the risk appetites of the Bank and its Lines of Business, the Business Controls Manager is expected to identify, assess, manage, monitor, and report on various types of risks effectively.

KEY RESPONSIBILITIES:
  • Develop and implement processes that define risk limits and ensure effective identification, measurement, monitoring, and control of risks in alignment with the Bank's risk appetite.
  • Collaborate with Business Controls leadership to create strategies and implement controls, policies, and procedures that enhance operational efficiency.
  • Influence senior management to uphold strong risk governance while aligning with business objectives.
  • Translate business control strategies into actionable plans in partnership with Business Controls leadership and relevant functions.
  • Work with senior management to establish and communicate the organization's mission, goals, and strategies regarding business controls within the Enterprise Risk Management framework.
  • Manage relationships with internal control groups and represent the Line of Business on relevant risk governance committees.
  • Identify control deficiencies and implement corrective actions, ensuring management is informed of changes to enterprise-level policies and risk limits.
  • Utilize regulatory knowledge to ensure compliance with all relevant laws and standards, maintaining awareness of industry trends.
  • Provide comprehensive reporting that prioritizes key issues from various sources, including business and control functions.
  • Resolve issues raised by internal auditors and other oversight bodies efficiently.
  • Facilitate organizational design to maximize governance and productivity.
  • Guide and train staff on the effective implementation of Enterprise Risk Management frameworks.
  • Review policies for compliance with risk appetites and ensure centralized maintenance in the Policy Center.
  • Lead the regulatory change management program to ensure timely identification and compliance with applicable changes.
  • Assess self-identified issues for alignment with business functions and oversee remediation efforts.
  • Develop testing protocols for processes within the Line of Business.
  • Identify operational risks and ensure adequate internal controls are in place.
  • Collaborate with business managers to implement RCSA standards and ensure quality and consistency.
  • Maintain an updated inventory of material processes, products, services, and associated risks.
  • Evaluate risks related to new products and initiatives prior to formal project reviews.
  • Conduct quality assurance and post-implementation reviews on relevant initiatives.
  • Coordinate data quality checks and monitor action plan implementations.
  • Associate loss events with relevant risks and facilitate root cause analysis.
  • Oversee the Supplier/Outsourcing strategy and participate in escalated issues impacting processes.
  • Review business cases for outsourcing and provide constructive challenges.
  • Develop risk dashboards that integrate enterprise-level data with emerging risks.
  • Guide line managers in identifying key risk indicators.
  • Execute the ERM Scenario Analysis risk management program.
  • Advise on and approve risk acceptances within the Line of Business.
  • Manage product inventory and execute the ERM product risk review program.
  • Additional responsibilities may include leadership of new initiatives or participation in strategic investments.
SUPERVISORY DUTIES:

Responsible for providing constructive feedback to employees, fostering their development, and ensuring a robust talent pool for succession planning. Typically supervises individual contributors.

REQUIRED QUALIFICATIONS:
  • 8+ years of experience in information technology.
  • 8+ years of experience in financial services, risk management, or compliance preferred.
  • Experience in IT controls with a focus on information security, systems integration, or IT management consulting is desirable.
  • Technical certifications such as CISA or CISSP are highly recommended.
  • Bachelor's degree in computer science or information systems is required.
  • Excellent written and verbal communication skills are essential for effective interaction with various stakeholders.
  • Strong analytical skills with the ability to interpret complex policies and regulations.
  • Proactive in identifying opportunities and building strategic relationships.
  • Collaborative and approachable, with the ability to influence others.
  • Ability to work independently with minimal supervision.