Technical Support Associate

6 days ago


Southfield, Michigan, United States Plante Moran Full time
About the Role

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Plante Moran. As a key member of our technology services team, you will play a critical role in providing technical support to our staff and clients.

Key Responsibilities
  • Provide technical support via phone, email, and in-person interactions.
  • Configure and deploy hardware and software solutions.
  • Participate in team projects and contribute to the development of new technologies.
  • Manage and track IT assets to ensure optimal performance and efficiency.
Requirements
  • Pursuing a Bachelor's Degree in Computer Science, Management Information Systems, or a related field.
  • Academic success with a minimum GPA of 3.0.
  • MCSE, MOS, and A+ certifications preferred but not required.
  • Knowledge of Microsoft Desktop Operating System (Windows 11), Network Connectivity, and Microsoft Office 2019/O365.
  • Working knowledge of PC hardware and ability to lift at least 40 lbs.
What We Offer
  • A competitive hourly rate of $23.00.
  • A comprehensive benefits package, including health, dental, vision, disability, and life insurance.
  • A 401(k) plan and pension plan for eligible staff.
  • A discretionary bonus plan and flexible time off.
About Plante Moran

Plante Moran is a leading audit, tax, consulting, and wealth management firm committed to creating a diverse and inclusive work environment. We value our staff's unique perspectives and experiences, and we strive to provide opportunities for growth and development.



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