Systems Support Analyst

2 weeks ago


Southfield, Michigan, United States Ascension Full time
Position Overview

The role of the Solution Development Analyst involves critical analysis and support of designated systems within the healthcare sector. This position is essential for ensuring the seamless operation of hardware, software, and network components.

Key Responsibilities
  • Manage the installation, configuration, and enhancement of specified information systems.
  • Conduct performance analysis and provide insights regarding system quality and operations.
  • Assist in the installation, upgrading, and maintenance of PC hardware and software for end users.
  • Gather functional requirements and support technical design, prototypes, and documentation efforts.
  • Evaluate workflows to identify optimal use of information systems and software capabilities.
  • Diagnose and resolve application issues, including performance challenges and system access problems.
  • Participate in on-call rotations as required.
Qualifications

Education:

  • High School diploma or equivalent with two years of relevant experience, or an Associate's/Bachelor's degree, or four years of applicable experience.
Preferred Skills
  • Familiarity with database management systems and SQL.
  • Knowledge of healthcare data standards and compliance regulations.
  • Experience with scripting languages for process automation and data management.
  • Proficiency in artificial intelligence and training data for model development.
Why Consider This Opportunity

Ascension Michigan is a prominent healthcare provider, operating numerous hospitals and healthcare facilities across the region. Our mission is to deliver compassionate, holistic care that enhances the health of the communities we serve. As part of a large, faith-based health system, associates are encouraged to contribute positively to their communities while advancing their careers.

Equal Employment Opportunity

Ascension is committed to providing equal employment opportunities to all associates and applicants, regardless of various protected statuses. We promote a diverse and inclusive workplace.



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