IT Support Specialist
2 weeks ago
We are seeking a skilled IT Support Specialist to provide end-user support and maintain systems in a news-oriented broadcast television environment.
Key Responsibilities- System Maintenance: Perform daily maintenance and troubleshooting of computers, virtual systems, printers, and network infrastructure.
- Technical Guidance: Provide technical guidance and support for end-users, ensuring they have the necessary tools and resources to perform their jobs efficiently.
- System Deployment: Deploy systems and software, ensuring seamless integration with existing infrastructure.
- Security Management: Manage security applications, ensuring the integrity and confidentiality of sensitive data.
- Remote Connectivity: Establish and maintain remote connectivity, ensuring seamless access to systems and resources.
- Mobile Device Support: Provide support and management for mobile devices, ensuring they are secure and functioning properly.
- Service Management: Utilize Service Now and ITIL best practices to manage and resolve technical issues efficiently.
- Active Directory Administration: Administer Active Directory, ensuring secure and efficient access to systems and resources.
- Experience: 2-3 years of IT experience, preferably in a broadcast or media environment.
- Skills: Proficiency in desktop OS and connectivity, mobile device management knowledge, advanced troubleshooting skills, security awareness, and professional communication skills.
- Education: Higher education or relevant certifications, such as CompTIA A+ or Cisco CCNA.
Mediabistro is a leading media and broadcasting company, committed to delivering high-quality content and services to our audience. As a member of our team, you will have access to modern benefits and support for your wellbeing, as well as opportunities for professional growth and development.
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