Family Support Specialist

2 months ago


Lancaster, Pennsylvania, United States CHILDREN'S BUREAU Full time
Job Summary

The Child and Family Specialist is a critical role at Children's Bureau, responsible for providing skill building, advocacy, and behavioral support to clients and their families enrolled in our Wraparound program.

Key Responsibilities
  • Under the supervision of the Wraparound Clinical Supervisor and Wraparound Coordinator, performs 1:1 rehabilitative skill building for clients who demonstrate significant levels of psychosocial impairment, physical health problems, self-care potential, support network availability, adequacy of living arrangements, financial status, employment status, and potential training or educational needs.
  • Visually reviews medical, psychosocial, school, and other needs.
  • Meets with clients, families, treatment staff, placement staff, consultants, and other agency personnel to understand and meet the needs and services for the client.
  • Develops, under supervision of the Wraparound Program Manager and Clinical Supervisor, a comprehensive, written Individual Plan of Care and a Crisis Response Plan identifying and linking the client and family's needs and strengths with the life domain goals negotiated with the client and family.
  • Intervenes by telephone or in person with the client in an emergency crisis to provide support and assistance in problem resolution.
  • Provides skills building interventions for the client and family to improve client's behavioral outcomes as indicated on the Individual Plan of Care and makes recommendations on funding allocations to Facilitator.
  • Monitors, supports, and assists the client in developing or maintaining skills needed to achieve the Individual Plan of Care, including medical, dental, and psychiatric services, guidance in money management, and the use of educational, socialization, rehabilitation, and other social services.
  • Identifies and mobilizes resources to meet the client's needs, including consultation and intervention with social security, welfare, and health departments and other community agencies and resources as necessary.
  • Interacts with clients and staff as needed in the coordination of services.
  • Interacts on behalf of the client with family, friends, legal guardian, and significant others to initiate and maintain supportive networks.
  • This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related duties as assigned by the Senior Case Manager or his/her designee as needed.
  • Must have the ability to work a flexible and varied schedule.
  • Maintains 100% billable service delivery (15/wk).
Requirements
  • Ability to work with clients and families in a Wraparound program setting.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a varied schedule.
  • Ability to maintain confidentiality and handle sensitive information.


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