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Orthodontic Office Coordinator

1 month ago

Mesa, Arizona, United States Specialty Dental Brands Full time
Job Overview

Our orthodontic office is seeking a highly skilled and enthusiastic team member to join our front office team. As a Patient Coordinator, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, doctors, and staff.

Key Responsibilities
  • Deliver outstanding patient experiences through personalized interactions and timely communication
  • Schedule appointments, manage patient flow, and maintain accurate records
  • Welcome patients, gather necessary information, and ensure a welcoming atmosphere
  • Collect payments, update patient charts, and maintain accurate insurance information
  • Make outbound calls to confirm appointments and ensure smooth patient flow
  • Collaborate with clinic and treatment coordinators to optimize patient care
  • Represent the practice in a positive and professional manner
Requirements
  • At least 1 year of experience in a customer-facing role, with a willingness to learn and grow
  • Excellent customer service skills and a passion for delivering exceptional experiences
  • Ability to work collaboratively as part of a dynamic team