Floor Operations Manager
2 weeks ago
Overview
Western Dental & Orthodontics is seeking a highly skilled Floor Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our dental practices.
Responsibilities
- Supervise and manage a team of back office staff, including scheduling, training, and performance evaluations.
- Participate in the hiring and selection process for back office staff.
- Collaborate with dentists to ensure patient satisfaction and provide pre- and post-treatment instructions.
- Monitor patient flow and make adjustments to the schedule as needed.
- Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
- Conduct regular inspections and maintain dental supplies and inventory.
- Maintain accurate patient treatment records.
- Lead and motivate back office staff to achieve exceptional patient experience.
- Participate in monthly operational meetings and prioritize UPE (Ultimate Patient Experience).
Benefits
- Competitive salary and benefits package.
- Medical, dental, and vision insurance.
- 401K plan and paid time off.
- Opportunities for professional growth and advancement.
Qualifications
- Experience supervising a team of 8-12 staff members.
- Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
- Current X-Ray License (or agreement to obtain within six months of employment).
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