Floor Operations Manager

2 weeks ago


Mesa, Arizona, United States Western Dental & Orthodontics Full time

Overview

Western Dental & Orthodontics is seeking a highly skilled Floor Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our dental practices.

Responsibilities

  • Supervise and manage a team of back office staff, including scheduling, training, and performance evaluations.
  • Participate in the hiring and selection process for back office staff.
  • Collaborate with dentists to ensure patient satisfaction and provide pre- and post-treatment instructions.
  • Monitor patient flow and make adjustments to the schedule as needed.
  • Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
  • Conduct regular inspections and maintain dental supplies and inventory.
  • Maintain accurate patient treatment records.
  • Lead and motivate back office staff to achieve exceptional patient experience.
  • Participate in monthly operational meetings and prioritize UPE (Ultimate Patient Experience).

Benefits

  • Competitive salary and benefits package.
  • Medical, dental, and vision insurance.
  • 401K plan and paid time off.
  • Opportunities for professional growth and advancement.

Qualifications

  • Experience supervising a team of 8-12 staff members.
  • Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
  • Current X-Ray License (or agreement to obtain within six months of employment).

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