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B2B Customer Service Representative

2 months ago

San Francisco, California, United States TM Management Group Full time
Job Overview

At TM Management Group, we are seeking a highly skilled and motivated B2B Customer Service Representative to join our team. As a key member of our sales and marketing department, you will play a crucial role in building strong relationships with our clients and driving business growth.

Key Responsibilities
  • Brand Development: Develop and maintain a deep understanding of our products and services, and effectively communicate their value to clients.
  • Customer Acquisition: Identify and pursue new business opportunities, and work closely with clients to understand their needs and preferences.
  • Sales and Marketing: Collaborate with our marketing team to develop and execute targeted sales and marketing campaigns, and analyze their effectiveness.
  • Problem-Solving: Proactively identify and resolve client issues, and provide exceptional customer service to ensure client satisfaction.
Requirements
  • Customer Service: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Sales and Marketing: Strong understanding of sales and marketing principles, with the ability to develop and execute effective sales and marketing strategies.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve complex client issues.
  • Teamwork: Ability to work collaboratively with cross-functional teams to achieve business objectives.
What We Offer

As a B2B Customer Service Representative at TM Management Group, you will have the opportunity to work with a dynamic and growing company, and to develop your skills and expertise in sales and marketing. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.