Customer Service Representative
4 days ago
Customer Service Representative
We are seeking a friendly and enthusiastic Customer Service Representative to join our team at Dogpatch Boulders. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.
Key Responsibilities:
- Greet customers and respond to their inquiries in a professional and friendly manner
- Process memberships and online transactions accurately and efficiently
- Manage calendar reservations and ensure seamless communication with customers
- Provide creative solutions to customer service challenges and ensure customer satisfaction
- Sell merchandise and climbing gear in our retail shop
- Ensure climbing and gym safety standards are met at all times
- Contribute to maintaining a clean and welcoming gym environment
Requirements:
- Interest in climbing, outdoor sports, fitness, or wellness
- Ability to remain friendly and calm under pressure
- Highly self-directed and motivated individual
- Comfortable working with computers and technology
- Customer service experience is a plus, but not required
- Evening and weekend availability
Pay Range: $19-$19 per hour
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