Automotive Service Customer Liaison

2 weeks ago


Livonia, Michigan, United States Tri County International Trucks Inc Full time

Become a Part of Tri County International Trucks Inc

Are you seeking a fulfilling and dynamic role within the automotive sector? Tri County International Trucks Inc is a reputable organization with a rich history of serving the trucking community. We pride ourselves on delivering outstanding service and maintaining high standards of excellence. If you are a dedicated individual who thrives in a busy atmosphere, we encourage you to explore this opportunity.

What We Offer:
  • Attractive salary package
  • Provided uniforms
  • Comprehensive medical, dental, and vision plans
  • 401K retirement plan with matching contributions
  • Life and disability insurance options
  • Closed on Sundays for work-life balance
  • Paid time off and holiday benefits
  • Discounts on parts and complimentary truck rentals
Primary Duties:
  • Engage with clients to determine vehicle service requirements
  • Establish and nurture customer relationships
  • Uphold ethical business practices and superior customer service
  • Track vehicle repair status and communicate updates to clients
  • Schedule vehicle service appointments efficiently
  • Assist technicians and the Service Manager with various tasks
  • Ensure adherence to quality control standards
  • Contribute to the development of operational procedures
Qualifications:
  • 1-3 years of relevant experience
  • Preferred training in heavy truck or equipment maintenance
  • Proficient in computer applications
  • Familiarity with commercial/heavy-duty trucks or construction machinery
  • Technical skills and willingness to learn maintenance management software
  • Valid driver's license (CDL is a plus)
  • Successful completion of background and drug screenings


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