Truck Service Client Liaison

2 weeks ago


Livonia, Michigan, United States Tri County International Trucks Inc Full time

Become a Part of Tri County International Trucks Inc

Are you seeking a fulfilling and dynamic role within the automotive sector? Tri County International Trucks Inc is a reputable organization with a rich history of serving the trucking community. We pride ourselves on delivering exceptional service and are dedicated to maintaining high standards in all our operations. If you are a motivated individual who thrives in a busy environment, we encourage you to explore this opportunity.

What We Offer:
  • Attractive salary structure
  • Provided uniforms
  • Comprehensive medical, dental, and vision plans
  • 401K retirement plan with matching contributions
  • Life and disability insurance options
  • Closed on Sundays
  • Paid leave and holiday benefits
  • Discounts on parts and complimentary vehicle rentals
Primary Duties:
  • Engage with clients to determine their vehicle service requirements
  • Establish and nurture customer relationships
  • Uphold ethical business standards and deliver outstanding customer care
  • Track vehicle service progress and keep clients informed
  • Schedule service appointments for vehicles
  • Assist technicians and the Service Manager with various tasks
  • Ensure adherence to quality control protocols
  • Contribute to the formulation of operational procedures
Qualifications:
  • 1-3 years of relevant experience
  • Preferred background in heavy truck or equipment maintenance
  • Proficient in computer usage
  • Familiarity with commercial or heavy-duty trucks and construction machinery
  • Technical skills and willingness to learn maintenance management systems
  • Valid driver's license (CDL is advantageous)
  • Must pass background checks and drug screening


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