Front Desk Associate
4 weeks ago
The Front Desk Agent is responsible for providing exceptional service to guests during check-in, throughout their stay, and at checkout. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities- Answer guest inquiries regarding restaurants, transportation, and entertainment
- Follow all cash handling and credit policies
- Be aware of all rates, packages, and special promotions
- Be familiar with in-house groups and closed-out dates
- Obtain necessary information when taking room reservations and follow rate-quoting scenarios
- Be familiar with hospitality terminology and emergency procedures
- Handle check-ins and checkouts in a friendly, efficient, and courteous manner
- Use proper two-way radio etiquette when communicating with other employees
- Fully comprehend and operate all relevant aspects of the Front Desk computer system
- College coursework in a related field is helpful
- Experience in a hotel or related field is preferred
- High School diploma or equivalent is required
- Computer experience is required
- Customer service experience is preferred
The Front Desk Agent will work in a fast-paced hotel environment, interacting with guests and employees on a daily basis. The ability to multitask, prioritize tasks, and maintain a positive attitude in a high-pressure environment is essential.
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Front Desk Associate
4 weeks ago
Charleston, West Virginia, United States Holiday Inn Express Charleston Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Holiday Inn Express Charleston. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a seamless check-in and check-out experience.Key...
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Front Desk Associate
4 weeks ago
Charleston, West Virginia, United States VP Management Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hampton Inn-Downtown. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreet and welcome guests, providing prompt and professional...
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Front Desk Representative
4 weeks ago
Charleston, West Virginia, United States VP Management LLC Full timeFront Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hampton Inn-Downtown. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Greeting and Check-in: Welcome guests upon...
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Front Desk Manager
4 weeks ago
Charleston, West Virginia, United States Marriott Charleston Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Charleston. As a key member of our hotel's management team, you will be responsible for ensuring exceptional guest service and leading a team of front desk associates.Key ResponsibilitiesLead and manage a team of front desk associates to deliver...
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Front Desk Associate
4 weeks ago
Charleston, West Virginia, United States The Indigo Road Full time{"title": "Front Desk Agent", "description": "Transform Your Career in HospitalityAt The Indigo Road, we're dedicated to creating an exceptional experience for our guests and team members alike. As a Front Desk Agent, you'll be the face of our hotel, providing warm and personalized service to ensure our guests feel at home.Key Responsibilities:Deliver...
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Front Desk Representative
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Charleston, West Virginia, United States Remington Full timeJob Title: Part Time Front Desk AgentWe are seeking a highly motivated and organized Part Time Front Desk Agent to join our team at the Hampton Inn Southridge WV.Key Responsibilities:Provide exceptional customer service to guests, ensuring a smooth and efficient check-in and check-out process.Manage front office operations, including handling cash, checks,...
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Front Desk Representative
4 weeks ago
Charleston, West Virginia, United States Cambria Riverview Full timeFront Desk AgentRaines Co. - Your Future is NowPosition Summary:The Front Desk Agent is responsible for providing exceptional guest service, handling inquiries, and ensuring a seamless check-in and check-out experience.We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous PTO program, points-based...
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Front Desk Representative
1 week ago
Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full timeFront Desk Agent Job DescriptionAt Comfort Inn Charleston Downtown, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a seamless check-in and check-out experience for our guests.Key...
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Front Desk Representative
4 weeks ago
Charleston, West Virginia, United States La Quinta Charleston - Riverview Full timeJob Title: Front Desk AgentLocation: La Quinta Charleston - RiverviewJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Charleston - Riverview. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key...
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Front Desk Service Associate
1 week ago
Charleston, West Virginia, United States Kings Courtyard Inn Full timeWe are seeking a highly skilled Front Desk Concierge to join our team at Kings Courtyard Inn. As the first point of contact for our guests, this role requires exceptional hospitality skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities:Answer incoming phone calls and assist callers with their requests or...
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Front Desk Representative
4 weeks ago
Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full timeh3Job Description/h3pAt Comfort Inn Charleston Downtown, we are seeking a skilled Front Desk Agent to join our team./ppbKey Responsibilities:/b/pulliProvide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner./liliProcess guest check-ins and check-outs, ensuring accuracy and efficiency...
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Front Desk Representative
3 weeks ago
Charleston, West Virginia, United States Cambria Riverview Full timeFront Desk Agent Job DescriptionRaines Co. - Your Future is NowCompensation: Starting at $16.00 per hourJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Raines Co. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling inquiries, checking-in/out, and...
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Front Desk Operations Manager
4 weeks ago
Charleston, West Virginia, United States Marriott Charleston Full timeJob SummaryAs a Front Desk Manager at Marriott Charleston, you will be responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise and train front desk staff...
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Front Desk Representative
4 weeks ago
Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full timeJob Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, responding to inquiries, and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Guest...
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Front Desk Coordinator
4 weeks ago
Charleston, West Virginia, United States Clements Ferry Veterinary Full timeFront Desk Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Clements Ferry Veterinary. As the first point of contact for our clients, you will play a vital role in providing exceptional service and ensuring a positive experience for our patients and their owners.Key Responsibilities:...
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Front Desk Associate
2 months ago
Charleston, West Virginia, United States Holiday Inn Express Charleston Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Holiday Inn Express Charleston. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...
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Front Desk Coordinator
4 weeks ago
Charleston, West Virginia, United States AlignHR Full timeJob Title: Front Desk ReceptionistAlignHR is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for patients, you will play a crucial role in creating a positive and welcoming experience.Key Responsibilities:Register patients and manage their recordsMonitor referrals and verify insurance...
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Hotel Front Desk Manager
4 weeks ago
Charleston, West Virginia, United States Hollywood Casino at Charles Town Races Full timeHotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hollywood Casino at Charles Town Races. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring the smooth operation of our hotel...
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Front Desk Representative
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Charleston, West Virginia, United States Marriott North Charleston Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott North Charleston. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesGreeting and Registration: Greet...
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Hotel Front Desk Associate
4 weeks ago
Charleston, West Virginia, United States SLEEP INN Full timeJob DescriptionWe're seeking a skilled and professional front desk agent to deliver exceptional guest experiences at our hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing top-notch service to ensure a memorable stay with us.Key Responsibilities:Manage guest check-ins and check-outs,...