Front Desk Representative

4 weeks ago


Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full time

h3Job Description/h3pAt Comfort Inn Charleston Downtown, we are seeking a skilled Front Desk Agent to join our team./ppbKey Responsibilities:/b/pulliProvide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner./liliProcess guest check-ins and check-outs, ensuring accuracy and efficiency in managing room assignments and guest accounts./liliManage cash transactions, handle guest payments, and maintain a secure and organized front desk environment./liliCommunicate effectively with guests, colleagues, and management to ensure seamless operations and excellent guest experience./liliStay up-to-date with hotel information, policies, and procedures to provide accurate and timely responses to guest inquiries./liliCollaborate with other departments to ensure smooth operations and provide support as needed./li/ulpbRequirements:/b/pulliHigh School diploma or equivalent required./liliPrevious front desk experience preferred but not required./liliAbility to work in a fast-paced environment, handle multiple tasks, and maintain a positive attitude./li/ulpbWhat We Offer:/b/pulliA competitive salary and benefits package./liliOpportunities for career growth and professional development./liliA dynamic and supportive work environment./li/ul



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