Senior Technical Specialist

11 hours ago


Norfolk, Virginia, United States Linxx Global Solutions Full time
Linxx Global Solutions, LLC Job Opportunity

We are seeking an experienced Senior Technical Specialist to join our dynamic team at Linxx Global Solutions, LLC.

Key Responsibilities:
  • Provide comprehensive support in network infrastructure and security, covering firewalls, switches, NAS, WAP, VLANs, IoT, and DMZs.
  • Possess extensive knowledge of server operating systems, including Windows, Linux, and Unix.
  • Offer remote assistance to clients through screenshare, emails, and phone calls, ensuring effective troubleshooting and issue resolution.
  • Willingness to travel onsite when required to support various clients located in the Hampton Roads Area.
  • Demonstrate strong communication skills to interact with clients and internal teams effectively.
  • Provide exceptional customer service while being self-motivated to meet or exceed set expectations.
Qualifications:
  • Minimum 10 years of relevant experience in the field.
  • Proficiency in network infrastructure and security concepts.
  • Comprehensive knowledge of server operating systems, including Windows, Linux, and Unix.
  • Proven ability to support customers remotely and onsite as needed.
  • Strong communication and customer service skills.
Additional Information:

This is a part-time remote salary position with approximately 20 hours of work per week. The work schedule is non-standard, with on-call availability Monday to Friday, 8 AM to 5 PM, and occasional weekend and after-hours support.



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