Healthcare Customer Service Specialist
2 weeks ago
UBMD Primary Care is looking for a Healthcare Customer Service Specialist to join our dynamic team at a busy multi-specialty outpatient clinic. This role is essential in ensuring a smooth patient experience through effective communication and administrative support.
Key Responsibilities:
- Welcome patients and assist with the check-in and check-out process.
- Verify insurance details and manage appointment scheduling efficiently.
- Handle daily copay collections and maintain accurate financial records.
- Provide exceptional customer service to patients and their families, addressing inquiries and concerns.
- Manage a high volume of incoming calls, directing them appropriately.
- Assist in compiling data for reports as requested by management.
- Coordinate referrals and follow-up appointments as necessary.
- Ensure compliance with all regulatory standards, including HIPAA and OSHA.
Qualifications:
Education: High School diploma or GED required; Associate's degree preferred.
Experience: 1-2 years in a medical office or customer service environment is essential, with a strong preference for experience in electronic medical records.
Skills: Excellent communication skills, proficiency in Microsoft Office, and familiarity with medical terminology are advantageous.
Work Environment:
This position is situated in a well-lit, fast-paced office environment, requiring the ability to manage multiple tasks effectively while maintaining a high level of professionalism.
Physical Requirements:
Must be able to sit or stand for extended periods and perform light to moderate lifting as needed.
UBMD Primary Care is committed to fostering an inclusive workplace and is an equal opportunity employer.
-
Healthcare Customer Service Specialist
2 weeks ago
Buffalo, New York, United States Evergreen Health Full timePosition OverviewEvergreen HealthThe Patient Services Representative plays a crucial role in delivering comprehensive reception, administrative, and organizational assistance to the primary and specialty care divisions of Evergreen Health. This position emphasizes collaboration and teamwork to maintain a patient-centered approach in healthcare delivery.Key...
-
Customer Service Specialist
1 week ago
Buffalo, New York, United States Continental Service Group Full timePosition Overview:As a vital member of our team, the Quality Service Associate is responsible for managing and recovering overdue accounts. Our consultative methodology aims to identify the most effective strategies for resolving outstanding balances while considering the best interests of all involved parties.Key Responsibilities:Engage with consumers to...
-
Customer Support Specialist II
2 weeks ago
Buffalo, New York, United States Pilot Freight Service Full timeCustomer Support Specialist IIJob Category: Stations-NortheastRequisition Number: CUSTO004243Job OverviewThe Customer Support Specialist II plays a vital role in delivering exceptional service to all clients. This position involves handling incoming communications and resolving various inquiries.Key ResponsibilitiesRespond to incoming communications and...
-
Healthcare Customer Service Specialist
2 weeks ago
Buffalo, New York, United States Evergreen Health Full timePosition OverviewEvergreen HealthThe Patient Services Representative plays a crucial role in delivering comprehensive reception, administrative, and organizational assistance to Evergreen Health's primary and specialty care locations. This position emphasizes collaboration and teamwork to maintain a patient-centered approach to healthcare.Key...
-
Customer Service Specialist
2 weeks ago
Buffalo, New York, United States Continental Service Group Full timePosition Overview:At Continental Service Group, we pride ourselves on being a premier provider of accounts receivable management and collection services. Our mission is to assist individuals in fulfilling their financial commitments while maintaining their dignity and self-respect. We are currently seeking dedicated individuals to fill the role of Quality...
-
Customer Service Specialist
2 weeks ago
Buffalo, New York, United States Continental Service Group Full timePosition Overview:As a pivotal member of our team, the Quality Service Associate is responsible for managing and recovering overdue accounts. Our consultative approach ensures that we identify the most effective methods to assist clients in resolving their financial obligations amicably.Key Responsibilities:Engage with consumers to assess their financial...
-
Healthcare Customer Service Specialist
2 weeks ago
Buffalo, New York, United States Evergreen Health Full timePosition OverviewEvergreen Health is seeking a dedicated Patient Services Representative to deliver essential reception, administrative, and organizational assistance across our primary and specialty care locations. This role is pivotal in fostering a patient-centered environment and involves collaboration with team members to enhance patient care.Key...
-
Customer Service Representative
2 weeks ago
Buffalo, New York, United States Univera Healthcare Full timeClient Support Specialist Job Overview We appreciate your interest in becoming a part of our Client Support team. Applications are reviewed in the order they are received. If you are selected to move forward, you will participate in a Video Assessment. Position Summary: In the role of Client Support Specialist, you will manage a variety of customer...
-
Oncology Services Physician
2 weeks ago
Buffalo, New York, United States Customer Value Partners Full timePosition Overview:Customer Value Partners is in search of a Board Certified Physician specializing in Oncology Services to deliver expert care and support within our healthcare initiatives.Key Responsibilities:Deliver direct patient care as a consultant in both outpatient clinics and inpatient settings, while participating in the on-call schedule for the...
-
Oncology Services Physician
2 weeks ago
Buffalo, New York, United States Customer Value Partners Full timePosition Overview:Customer Value Partners is in search of a Board Certified Physician specializing in Oncology Services to provide exceptional medical support.Key Responsibilities:Deliver direct patient care as a consultant in outpatient settings and/or inpatient units, while participating in the on-call schedule for the Radiation Oncology Service.Engage in...
-
Customer Service Representative
1 week ago
Buffalo, New York, United States VIA, Visually Impaired Advancement Full timeVIA, Visually Impaired Advancement is seeking a part-time Customer Service Representative to provide essential communication support within a busy healthcare environment. This role plays a vital part in ensuring smooth operations and exceptional service for patients, visitors, and staff at the Buffalo VA hospital.Key Responsibilities:Direct incoming calls to...
-
Customer Service Retail Specialist
2 weeks ago
Buffalo, New York, United States Veterans Canteen Service Full timePosition OverviewHourly Compensation: $16.89We are currently seeking:Dedicated individuals to deliver outstanding service in our retail and café environments. We are in search of Retail Associates who thrive in a dynamic setting and are passionate about supporting our nation's heroes.The Veterans Canteen Service (VCS) has been a proud provider of retail,...
-
Healthcare Registration Specialist
5 days ago
Buffalo, New York, United States Catholic Health System Full timeJob SummaryThe Patient Access Specialist is the primary point of contact for patients, physicians, and other hospital departments, responsible for registering patients for all inpatient and outpatient services. This role requires excellent communication and interpersonal skills, as well as the ability to multitask and maintain composure in a fast-paced...
-
Healthcare Customer Support Specialist
2 weeks ago
Buffalo, New York, United States Imagine Staffing Technology, An Imagine Company Full timeJob Title: Patient Care Representative IICompany: Imagine Staffing Technology, An Imagine CompanyOverview:Are you committed to enhancing the healthcare experience for individuals? Imagine Staffing Technology is seeking motivated professionals to fill the role of Patient Care Representatives. In this position, you will deliver outstanding service and...
-
Healthcare Customer Support Specialist
2 weeks ago
Buffalo, New York, United States Imagine Staffing Technology, An Imagine Company Full timeOverview:Position SummaryAre you driven by the desire to positively influence the lives of others? Do you possess excellent communication skills and a talent for resolving issues? If so, Imagine Staffing Technology, An Imagine Company, is looking for committed Patient Care Representatives to enhance their vibrant workforce. In this role, you will be...
-
Patient Experience Specialist
2 days ago
Buffalo, New York, United States Chsbuffalo Full time**Job Summary**Chsbuffalo is seeking a highly skilled Patient Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional patient experience and ensuring that our patients receive the highest level of care.**Key Responsibilities:**Provide excellent customer service to patients and...
-
Healthcare Customer Support Specialist
2 weeks ago
Buffalo, New York, United States Imagine Staffing Technology, An Imagine Company Full timeOverview:Position SummaryAre you driven by the desire to enhance the well-being of individuals? Do you possess strong communication skills and a talent for resolving issues? Our client, Imagine Staffing Technology, An Imagine Company, is in search of committed Patient Care Representatives to become integral members of their vibrant workforce. In this role,...
-
Customer Support Specialist
2 weeks ago
Buffalo, New York, United States Community Health Center of Buffalo Full timePosition Overview:As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibilities will involve providing both clinical and administrative assistance to ensure a positive experience for all customers.Key Responsibilities:Ensure the accuracy and confidentiality of client records by...
-
Customer Service Representative
3 days ago
Buffalo, New York, United States Valvoline Full timeAbout the Role:As a Customer Relations Specialist at Valvoline, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Deliver a warm and friendly greeting to each guest, setting the tone for a positive experience.Adhere to all company policies and procedures, ensuring a...
-
Customer Engagement Specialist
2 weeks ago
Buffalo, New York, United States Continental Service Group Full timeNote: This position is exclusively for candidates residing in the Buffalo, New York area. Applications from outside this region will not be accepted. This is a remote work opportunity.About Us:For over 38 years, Continental Service Group has been a premier provider of accounts receivable management and collection services, focusing on tailored solutions for...