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Customer Support Specialist
2 months ago
As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibilities will involve providing both clinical and administrative assistance to ensure a positive experience for all customers.
Key Responsibilities:
- Ensure the accuracy and confidentiality of client records by effectively managing information.
- Assist customers with inquiries and resolve issues promptly.
- Collaborate with team members to enhance service delivery and operational efficiency.
- Utilize technology to streamline processes and improve customer interactions.
Qualifications:
Applicants should possess a high school diploma or equivalent, with a strong emphasis on customer service skills and a commitment to supporting the healthcare community.