Senior Project Coordinator for Retail Fulfillment
1 week ago
Objective: This role is pivotal in overseeing all Retail Fulfillment initiatives, ensuring that each project is completed successfully while setting, communicating, and upholding production objectives. The coordinator will gather essential requirements for all Retail Fulfillment projects and manage the project workflow from inception to completion, maintaining clear communication throughout the process.
Key Responsibilities:
- Supervise to guarantee accurate forecasting of all projects through project coordinators.
- Manage and mentor direct reports, including Project Coordinator(s).
- Provide training and support to Project Coordinator(s).
- Oversee the production process from start to finish.
- Ensure the smooth flow of production activities.
- Design, implement, and execute project strategies.
- Engage with customers through daily, weekly, and monthly communications.
- Address escalations for project coordinators effectively.
Additional Duties:
- Calculate production metrics accurately.
- Step in as a Project Coordinator when necessary.
- Generate project quotes for clients as required.
- Employ critical and creative thinking to address unforeseen challenges during project execution.
- Maintain essential project documentation, including creation, organization, and retention.
- Facilitate escalated communications to customer service.
Qualifications:
- Bachelor's degree in relevant fields or 3-5 years of experience in Fulfillment, including:
- Project Management
- Business Management
- Information Systems
- Proficient in WMS software.
- Computer literate with experience in Microsoft Outlook, Word, Excel, and Access Database.
Language Proficiency:
- English – Required for written and oral communication.
- Spanish – Preferred but not mandatory.
Reasoning Skills:
- Ability to solve practical problems and navigate various concrete variables in situations with limited standardization. Capable of interpreting diverse instructions provided in written, oral, diagrammatic, or scheduled formats. Skilled in identifying the root cause of issues and determining corrective actions.
Physical Requirements:
- Must occasionally lift and/or move up to 50 pounds.
- Ability to stand, walk, stoop, kneel, crouch, or crawl as needed.
- Capable of operating phone systems using keyboards and buttons.
- Must be articulate and comfortable speaking in front of groups.
- Regularly works in an office environment, requiring sitting and repetitive hand motions.
- Frequently required to talk, hear, stand, and walk.
- Ability to work beyond continuous 8-hour shifts when necessary.
- Must manage stress effectively, demonstrating good cognitive skills, maintaining accuracy, and multitasking.
- Vision must be corrected to 20/20 for reading and discerning visual images across various media.
- Must communicate clearly over the phone.
- Must be in sound physical health as verified by a licensed physician, with no evidence of controlled substance use.
Work Environment:
- Combination of office and operational settings, with occasional exposure to moving mechanical parts and airborne particles. Noise levels may vary from quiet to moderately loud.
Employer Rights:
This job description is intended to provide general information about the Senior Project Coordinator for Retail Fulfillment position. It does not constitute an exhaustive list of the job duties to be performed by an associate in this role, nor are the physical requirements and environmental conditions exhaustive. Additional duties may be assigned by supervisors or managers as needed. Performance will be evaluated based on the duties listed in this description and any additional responsibilities assigned.
As with all positions, the duties and responsibilities are subject to change at any time based on organizational needs and at the discretion of RJW Logistics. The Company reserves the right to revise this job description at any time.
Employment-At-Will:
It is the Company's policy that all associates, except those covered by a written individual employment or labor agreement authorized by the Company's Chief Executive Officer or Board of Directors, are employed at will for an indefinite period. Associates may resign at any time for any reason, and the Company reserves the right to terminate any associate at any time for any reason, with or without cause.
Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates regarding the terms, conditions, or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.
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