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Retail Store Manager

2 months ago

Lockport, New York, United States Kenyons Variety Full time
Job Overview

Kenyons Variety is seeking a highly skilled and experienced Store Manager to lead our retail store operations. As a Store Manager, you will be responsible for ensuring the smooth and efficient operation of the store, including managing staff, scheduling, and implementing operational processes that drive sales and customer satisfaction.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a high-performing team of retail staff, ensuring they have the skills and knowledge to provide exceptional customer service.
  • Operational Excellence: Implement and maintain operational processes that drive sales, customer satisfaction, and store efficiency, including scheduling, inventory management, and cash handling.
  • Customer Service: Lead by example and ensure that all staff provide exceptional customer service, responding to customer needs and resolving issues in a timely and professional manner.
  • Inventory Management: Oversee the receipt of products into inventory, stocking, and cash handling, ensuring accurate and efficient inventory management.
  • Performance Management: Monitor and analyze store performance, identifying areas for improvement and implementing strategies to drive sales and customer satisfaction.
Requirements
  • Experience: Three years of previous convenience store management experience (Manager or Assistant Manager) is preferred.
  • Leadership Skills: Strong leadership and team building skills, with the ability to motivate and develop a high-performing team.
  • Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.