Client Relations Coordinator
2 weeks ago
Salary: Hourly: $28.84
Company: Emergent Media is a rapidly expanding digital publishing and lifestyle network that encompasses a diverse range of brands, engaging millions of consumers worldwide across various platforms. Our portfolio includes industry leaders such as Paradise, SHLTR, Golden State, Cabinfeed, California Love, Surfers, and the DTC e-commerce brand Driftward.
About Us: We adopt a contemporary, social-first strategy towards traditional lifestyle sectors, producing high-quality content and innovative cross-channel campaigns that link premier brands with a global audience of engaged Modern Explorers.
Position Summary: We are seeking a proactive, organized, and detail-oriented individual with a keen interest in digital and social media. The Account Coordinator will possess a solid understanding of digital and social media initiatives as well as project management.
Key Responsibilities:
- Support the Sales team by assisting with pitches, maintaining client relationships, and executing campaigns.
- Handle daily client inquiries and manage projects effectively.
- Prepare for client meetings and presentations.
- Contribute to campaign reporting, project management, and presentation development.
- Communicate effectively, author presentations, and recap decks to illustrate the value of Emergent to partners.
- Utilize knowledge of agency processes to support and create media plans and client-facing templates.
- Collaborate with the Director of Account Management and Sales to provide strategic recommendations and proposals that align with client marketing objectives.
- Work cross-functionally with various departments and key stakeholders.
- Manage multiple projects simultaneously while meeting tight deadlines.
- Stay informed about industry trends in travel, home, and digital media.
- Think creatively and analytically, completing reporting in client-specific templates and communicating results and optimization suggestions.
Qualifications:
- Bachelor's degree or equivalent professional experience.
- 1-2 years of experience in digital media.
- Preferred experience in sales or agency environments.
- Exceptional written, presentation, and verbal communication skills.
- Able to listen, adapt, and respond quickly to changing situations.
- Strong relationship-building capabilities.
- Proficient in Google Suite (Slides, Docs, Sheets, etc.).
- Quick learner of operational tools with training (Salesforce, Asana, Google Analytics, etc.).
What We Provide:
- Hybrid work-from-home and in-office model.
- A dynamic, creative, and fast-paced startup environment.
- Opportunities for professional development and mentorship.
- Access to top-tier tools and resources.
- Comprehensive medical, dental, vision, FSA, and life insurance.
- 401(k) plan.
- Paid holidays, sick leave, and unlimited PTO.
- Engaging lunch-and-learn sessions and social events.
Reports to: Director, Account Management
Department: Sales
Please note that this position requires U.S. citizenship or legal authorization to work in the U.S. Emergent Media does not offer sponsorship.
Emergent Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
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