After Sales Support Specialist

1 week ago


Albany, New York, United States Trabajos Full time

Position: Spare Parts Specialist

Company: Trabajos

We are looking for a dedicated Spare Parts Specialist who excels in customer support and operational processes. This position entails overseeing the inventory of spare components and maintaining all pertinent records within the region. Responsibilities include ensuring accurate spare parts delivery, establishing stock levels for service centers and technicians, and aligning warehouse inventory with regional demands.

  • Oversee the effective management of spare parts inventory and service kits.
  • Optimize local spare parts stock using available tools and methodologies.
  • Act as a key user of demand forecasting tools for spare parts replenishment.
  • Manage parts ordering processes to enhance compliance with operational standards.
  • Contribute to the efficiency of transportation and storage costs.
  • Assist in analyzing inventory discrepancies and formulating corrective action plans.
  • Facilitate the return of spare parts to headquarters in accordance with company protocols.
  • Provide administrative support to technical services, service desk, and planning departments related to spare parts management.
  • Drive continuous improvement in the supply chain by collaborating with aftermarket and logistics teams at headquarters.

Qualifications:

  • 3-5 years of relevant experience in a similar capacity.
  • Minimum Vocational Training or Bachelor's degree.
  • Proficient in inventory management.
  • Language proficiency: Spanish, English (primary), Portuguese (preferred).
  • Understanding of transportation costs, storage methods, and warehouse operations.
  • Familiarity with planning techniques and systems.
  • Valuable experience with ERP/CRM systems such as SAP/Salesforce/Servicemax.
  • Results-driven, responsible, proactive, and initiative-oriented.

Employment Offer:

Temporary contract with Page Personnel for 6 months, with potential for permanent placement (STABLE project). Benefits include meal vouchers, on-site fitness facilities, language training, and more.

Educational Background: Vocational Training (medium degree)

Experience Level: No prior experience required

Position Details:

Compensation: To be negotiated

Work Hours: Full-time

Contract Type: Permanent



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