After Sales Support Specialist
2 weeks ago
Position: Spare Parts Specialist
Company: Trabajos
We are looking for a dedicated Spare Parts Specialist with a strong emphasis on customer support and operational processes. This position entails overseeing the inventory of spare components and maintaining all pertinent records within the country. The role also includes ensuring accurate spare parts delivery, establishing stock levels for service centers and technicians, and aligning warehouse inventories with the demands of the country.
- Accountable for effective management of spare parts inventory and service kits.
- Tasked with sizing and optimizing local spare parts inventory utilizing available tools and systems.
- Key user of demand forecasting tools for replenishing spare parts.
- Expertise in parts ordering to enhance process adherence.
- Contributing to the efficiency of transport and storage costs.
- Assisting in the analysis of stock discrepancies and formulating action plans.
- Handling returns of spare parts to headquarters in accordance with company protocols.
- Providing support to technical services, service desk, and planning departments in administrative tasks related to spare parts management.
- Driving continuous improvement in the supply chain by collaborating with aftermarket and logistics teams at headquarters.
Qualifications:
- 3-5 years of experience in a comparable role.
- Minimum of Vocational Training or Bachelor's degree.
- Proficient in inventory management.
- Languages: Spanish, English (primary), Portuguese (preferred).
- Understanding of transport costs, storage methods, and warehouse management.
- Familiarity with planning methodologies and systems.
- Valuable experience with ERP/CRM systems such as SAP/Salesforce/Servicemax.
- Results-driven, responsible, proactive, and self-initiated.
Employment Offer:
Temporary contract with Page Personnel for 6 months, with the potential for permanent employment (STABLE project). Benefits include meal vouchers, on-site gym access, language courses, and more.
Educational Background: Vocational Training (medium degree)
Experience Required: No Experience
Job Information:
Salary: To be negotiated
Work Hours: Full-time
Contract Type: Permanent
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