Lodging Services Supervisor

1 week ago


Branson, Missouri, United States Westgate Resorts Full time
Job Overview

Join our team as a Housekeeping Supervisor and enjoy a competitive starting pay of $18 per hour, with the potential to earn up to $20.50 per hour based on performance evaluations. Take advantage of our Daily Pay benefit, allowing you to access your earnings whenever you need them.

Located on 145 picturesque wooded acres, Westgate Branson Woods Resort offers a supportive and engaging work environment where you can connect with guests who come to enjoy Branson's renowned entertainment and outdoor activities. Experience the vibrant atmosphere of this exceptional resort as part of the Westgate Branson Woods family.

Key Responsibilities

As a Housekeeping Supervisor, you will be essential in upholding our guests' satisfaction by ensuring outstanding cleanliness and comfort throughout our facility.

  • Ensure that guests enjoy the highest levels of cleanliness and comfort during their stay.
  • Lead and inspire housekeeping staff, providing daily oversight and ensuring compliance with service and productivity standards.
  • Delegate tasks to team members and review their work for accuracy, neatness, and adherence to company policies.
  • Communicate effectively with guests and staff, both verbally and in writing, to address inquiries and provide clear guidance.
  • Inspect and prepare clean units for guest occupancy.
  • Assist in the training and development of both new and existing team members.
  • Report maintenance issues following established company protocols.
  • Respond promptly to guest requests and follow up to ensure exceptional service delivery.
Qualifications
  • Ability to lift up to 50 lbs and work in various weather conditions.
  • Valid driver's license required.
  • Strong proficiency in spoken and written English.
  • Basic to intermediate computer skills, including data entry and Microsoft Office applications (Excel, Word, Outlook).
  • Previous experience with property management systems is preferred.
  • Must pass a background check and drug test, and demonstrate eligibility to work in the United States.
Why Choose Westgate?
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Paid Time Off (PTO) for vacation, sick leave, and personal time.
  • Paid holidays and a 401K plan with a generous company match.
  • Access to your pay as needed through our Daily Pay benefit.
  • Family benefits including parental leave and adoption assistance.
  • Wellness programs and flexible spending accounts.
  • Tuition assistance and military leave options.
  • Employee Assistance Program (EAP) and various insurance options.
  • Exclusive discounts for team members on hotels, cruises, resorts, and entertainment.
  • Opportunities for advancement and professional development.
  • Engagement in community involvement programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.



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