Cleaning Operations Supervisor

2 weeks ago


Branson, Missouri, United States Westgate Resorts Full time
Job Overview

Join our team as a Housekeeping Supervisor and take advantage of a competitive starting pay of $18 per hour, with potential earnings up to $20.50 per hour based on performance evaluations. Additionally, enjoy the convenience of our Daily Pay benefit, allowing you to access your earnings whenever you need them.

Located amidst 145 acres of stunning natural beauty in the Ozark Mountains, Westgate Branson Woods Resort offers a vibrant and supportive work environment. Here, you will have the opportunity to interact with guests who come to enjoy Branson's renowned entertainment and outdoor activities.

Key Responsibilities

As a Housekeeping Supervisor, your primary focus will be to uphold exceptional cleanliness and comfort standards for our guests.

  • Ensure that guests enjoy the highest levels of cleanliness and comfort during their stay.
  • Lead and inspire housekeeping staff, providing daily guidance and ensuring compliance with service and productivity benchmarks.
  • Delegate tasks to team members and review their work for accuracy and adherence to established protocols.
  • Engage with guests and staff through effective verbal and written communication, addressing inquiries and providing clear instructions.
  • Inspect and prepare clean units for guest occupancy, ensuring readiness and quality.
  • Assist in the training and development of both new and existing team members.
  • Report maintenance issues in accordance with company procedures.
  • Respond swiftly to guest requests and follow up to ensure satisfaction, delivering exemplary customer service.
Qualifications
  • Ability to lift up to 50 lbs and work in various weather conditions.
  • Valid driver's license required.
  • Proficiency in spoken and written English is essential.
  • Familiarity with basic to intermediate computer tasks, including data entry and Microsoft Office applications (Excel, Word, Outlook).
  • Experience with property management systems, such as HotSOS, is preferred.
  • Westgate Resorts maintains a Smoke and Tobacco-Free workplace; applicants who use tobacco products will not be considered.
  • Must pass a background check and drug test, and demonstrate eligibility to work in the United States.
Why Choose Westgate?
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid Time Off (PTO) for vacation, sick leave, and personal time.
  • Paid holidays and a 401K plan with a generous company match.
  • Access to your pay as needed through our Daily Pay benefit.
  • Family benefits, including parental leave and adoption assistance.
  • Wellness programs and flexible spending accounts.
  • Tuition assistance and military leave options.
  • Employee Assistance Program (EAP) and various insurance options.
  • Exclusive discounts for team members on hotels, cruises, resorts, restaurants, and entertainment.
  • Opportunities for advancement and professional development.
  • Engagement in community involvement programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.



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