Application Performance Management Lead

6 days ago


Columbus, Ohio, United States Cognizant Full time
About Cognizant

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS) is dedicated to driving digital transformation by modernizing infrastructure and workplaces across all layers. We help customers adapt to the constantly evolving needs of the digital era by achieving cloud-driven modernization and workplace and operational transformation in a secure environment.

Job Summary

We are seeking a skilled Application Performance Management Lead to join our team. As a key member of our CIS Practice, you will be responsible for handling customer-facing issues, resolving customer complaints, and ensuring customers are informed about incidents and their resolution. You will also make pitches with customers promptly and empathetically, manage customer expectations, and work closely with other team members to address customer issues.

Responsibilities
  • Handle customer-facing issues and resolve customer complaints
  • Ensure customers are informed about incidents and their resolution
  • Make pitches with customers promptly and empathetically
  • Manage customer expectations
  • Work closely with other team members to address customer issues
Benefits

We offer a range of benefits, including:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • Long-term/Short-term Disability
  • Employee Stock Purchase Plan
  • Eligibility for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans
About Cognizant's Culture

Cognizant is an equal opportunity employer. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected. We believe that our differences are our strength and that our unique perspectives and experiences make us a better company.



  • Columbus, Ohio, United States Saransh Inc Full time

    Job Title: Performance Test LeadSaransh Inc is seeking a highly skilled Performance Test Lead to join our team.Key Responsibilities:Design, develop, and execute performance and functional test plans and test cases for data migration and data synchronization applications.Identify, document, and track software defects and inconsistencies related to data...


  • Columbus, Ohio, United States Saransh Inc Full time

    Role: Performance Test LeadSaransh Inc is seeking a highly skilled Performance Test Lead to join our team. As a key member of our testing team, you will be responsible for designing, developing, and executing performance and functional test plans and test cases for data migration and data synchronization applications.Key Responsibilities:Develop and execute...

  • Application Manager

    2 weeks ago


    Columbus, Ohio, United States Western Alliance Bank Full time

    Job Title: Application ManagerJob Summary:The Application Manager will be responsible for leading a team of application support engineers for Western Alliance Bank's National Business Lines (NBL). This role will work closely with application delivery teams to ensure the reliability of technology solutions and capabilities.Key Responsibilities:Develop and...

  • Application Manager

    2 weeks ago


    Columbus, Ohio, United States Western Alliance Bank Full time

    Job Title: Application ManagerJob Summary:The Application Manager will be responsible for leading a team of application support engineers for Western Alliance Bank's National Business Lines (NBL). This role will work closely with application delivery teams to ensure the reliability of technology solutions and capabilities.Key Responsibilities:Develop and...


  • Columbus, Ohio, United States NiSource Full time

    Job Title: IT Applications ManagerAt NiSource, we are seeking an experienced IT Applications Manager to join our team. As a key member of our organization, you will be responsible for managing the day-to-day operations of our Advanced Meter Infrastructure (AMI) system.Key Responsibilities:Lead the integration of IT systems with the AMI infrastructure,...


  • Columbus, Ohio, United States SMC Corporation of America Full time

    Job OverviewThis position is integral to our operations, providing essential technical support for both internal teams and external clients.OBJECTIVEThe primary focus of this role is to deliver mechanical and electrical application expertise, ensuring customer satisfaction through innovative solutions and thorough product evaluation. The ideal candidate will...


  • Columbus, Ohio, United States UrbanLand Company Full time

    Job Title: Senior Regional Performance ManagerAt Urban Land Company, we are seeking a highly skilled and experienced Senior Regional Performance Manager to join our team. As a key member of our Performance Management department, you will be responsible for leading a team of Performance Managers and overseeing the overall operation and performance of our...

  • IT Specialist

    2 weeks ago


    Columbus, Ohio, United States Group Management Services Full time

    Pinnacle Metal ProductsWe are seeking a highly skilled IT Specialist to join our team in Columbus, OH.About the RoleThe ideal candidate will have a background in industrial applications and processes to help implement, coordinate, and lead the current and future information technology needs of the company as the company's internal processes become...

  • Financial Analyst

    3 weeks ago


    Columbus, Ohio, United States Performance Health Holdings, Inc. Full time

    Financial Analyst Job DescriptionPerformance Health Holdings, Inc. is seeking a skilled Financial Analyst to support our Commercial teams. This role involves analyzing financial data, creating reports, and providing insights to inform business decisions.Key Responsibilities:Develop and maintain financial reports for North America Commercial teams, including...

  • Application Manager

    7 days ago


    Columbus, Ohio, United States Western Alliance Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Application Manager to join our team at Western Alliance Bank. As a key member of our IT leadership team, you will be responsible for leading a team of application support engineers and working closely with application delivery teams to ensure the reliability of technology solutions and...


  • Columbus, Ohio, United States Performance Columbus Full time

    Position Overview:Customer Service RepresentativeAt Performance Chrysler Georgesville, we are seeking a dedicated Customer Service Representative. If you are an enthusiastic, self-driven individual with a strong customer service mindset, you will find a welcoming environment with us. We take pride in our team and believe that our achievements are a...


  • Columbus, Ohio, United States Gainwell Technologies Full time

    Become a vital member of Gainwell Technologies, a company committed to utilizing advanced technologies to improve the health and welfare of at-risk populations. At Gainwell, you will benefit from a range of advantages, including opportunities for professional advancement, flexible work arrangements, and support for continuous education and certification. Our...


  • Columbus, Ohio, United States UrbanLand Company Full time

    Job Title: Senior Regional Performance ManagerAt Urban Land Company, we are seeking a highly skilled and experienced Senior Regional Performance Manager to join our team. As a key member of our leadership team, you will be responsible for driving business growth and excellence across our regional portfolio.Key Responsibilities:Lead and manage a team of...

  • Application Manager

    2 weeks ago


    Columbus, Ohio, United States The Hartford Full time

    Staff Reliability EngineerWe're committed to making a difference and are proud to be an insurance company that goes beyond coverages and policies.Key ResponsibilitiesEnsure application availability and quality of serviceManage application health, including impacts from changes introduced by development, maintenance infrastructure, and configuration...


  • Columbus, Ohio, United States Worky Full time

    Job Title: Lead Application DeveloperWe are seeking a highly skilled and experienced Lead Application Developer to join our team at Worky. As a key member of our development team, you will be responsible for guiding the design, development, and configuration of high-quality applications.Key Responsibilities:Lead the development team in designing, building,...

  • Application Manager

    7 days ago


    Columbus, Ohio, United States The Hartford Full time

    Job Title: Application OwnerWe are seeking an experienced Application Owner to join our team at The Hartford. As an Application Owner, you will be responsible for ensuring the availability and quality of our applications, as well as the overall health of our IT infrastructure.Key Responsibilities:Ensure application availability and quality of serviceManage...


  • Columbus, Ohio, United States BCForward Full time

    Job DescriptionBCforward is seeking a highly skilled React JS Application Lead to join our team!Position Title: React JS Application LeadLocation: Remote or OnsiteJob Type: Contract, 40 HRS WEEKLYPay Range: $55/hr – $57.14/hrPlease note that actual compensation may vary within this range due to factors such as location, experience, and job...


  • Columbus, Ohio, United States UrbanLand Company Full time

    Job Title: Senior Regional Performance Manager**Job Summary:**Urban Land Company is seeking a highly skilled Senior Regional Performance Manager to lead our Performance Management team in achieving exceptional results. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring...


  • Columbus, Ohio, United States UrbanLand Company Full time

    Job Title: Senior Regional Performance Manager**Job Summary:**Urban Land Company is seeking a highly skilled Senior Regional Performance Manager to lead our Performance Management team in achieving exceptional results. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring...

  • Technical Lead

    2 days ago


    Columbus, Ohio, United States Bath & Body Works Full time

    Job Title: Technical Lead - Enterprise Application IntegrationBath & Body Works is seeking a highly skilled Technical Lead - Enterprise Application Integration to join our team. As a Technical Lead, you will be responsible for designing, developing, and monitoring customer-facing Integration services for Bath & Body Works leveraging middleware tools such as...