Application Manager

7 days ago


Columbus, Ohio, United States Western Alliance Bank Full time
About the Role

We are seeking a highly skilled and experienced Application Manager to join our team at Western Alliance Bank. As a key member of our IT leadership team, you will be responsible for leading a team of application support engineers and working closely with application delivery teams to ensure the reliability of technology solutions and capabilities.

Key Responsibilities
  • Develop and direct a team of application support engineers for Western Alliance Bank's National Business Lines (NBL)
  • Work closely with application delivery teams to ensure the reliability of technology solutions and capabilities
  • Manage Level 1 and Level 2 support, including infrastructure monitoring, incident and ticket management, and environment configuration and controls
  • Coordinate with vendor partners and internal IT teams to ensure environment stability
  • Lead a development team focused on the delivery of payment and document management solutions in our Business Escrow Services group
Requirements
  • 8+ years in a bank and/or FI delivering technical capabilities as a service to the organization
  • 8+ years' experience in management, project management, IT consulting, or related field
  • 8+ years' experience working on project(s) involving multiple development life cycles (SDLC)
  • 4+ years leading people and developing expertise to manage a scaling environment
  • Demonstrated communication skills across multiple groups, including technical resources, application teams, business teams, and executive leadership
What We Offer

We offer a competitive salary, ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and wellness program. You will also have the opportunity to bolster your business knowledge and learn the ins and outs of how successful companies operate and manage their finances.


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