Patient Registration Coordinator

1 day ago


Florence, South Carolina, United States North Alabama Bone and Joint Full time
Job Summary:

As a key member of the North Alabama Bone and Joint team, the Check-In Receptionist plays a vital role in ensuring a smooth and efficient patient experience. This dynamic individual will be responsible for managing patient flow, handling registration and check-in processes, and providing exceptional customer service.

Key Responsibilities:

• Complete patient registration and check-in process, verifying insurance benefits and obtaining necessary referrals
• Collect and post patient copays and payments, facilitating a seamless payment process
• Notify providers of patients' arrival, manage delays, and communicate with patients and clinical staff to ensure a smooth workflow
• Schedule appointments and assist patients as needed, including coordinating transportation when necessary
• Maintain the reception area in a neat and organized condition, ensuring a welcoming environment for patients

Requirements:

• High school graduate or equivalent required
• Strong computer skills and excellent verbal and written communication skills
• Ability to project a professional image with a strong sense of ethics and maintain confidentiality
• Strong organizational, prioritizing, and analytical skills to manage multiple tasks and responsibilities

Physical Demands:

Prolonged standing and/or periods of sitting at a desk and working on a computer, with occasional lifting up to 25 pounds

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