Hotel Front Desk Representative

24 hours ago


St Pete Beach, Florida, United States Crestview Management, LLC Full time

Hotel Front Desk Agent Job Description

**Overview**

As a Hotel Front Desk Agent with Crestview Management, LLC, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience.

**Responsibilities**

* Greet and check in guests, ensuring a warm and welcoming experience
* Respond to guest inquiries and resolve any issues in a timely and professional manner
* Provide information about the hotel and its amenities, including room reservations and changes
* Process payments and maintain accurate records
* Coordinate with housekeeping and maintenance staff to ensure guest satisfaction

**Requirements**

* High school diploma or equivalent
* Previous experience in customer service or hospitality preferred
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including nights, weekends, and holidays
* Proficient in Microsoft Office and hotel reservation software
* Ability to multitask and prioritize tasks effectively

**Benefits**

We offer a competitive wage, comprehensive benefits package, including health and dental insurance, company-paid life insurance, short-term and long-term disability insurance, vision, critical illness, accidental insurance, 401(k) matching, paid vacation, paid holidays, paid sick days, and hotel discounts.



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