Facilities Operations Manager
2 weeks ago
The Facilities Operations Manager is accountable for the continuous preventative upkeep of the premises, machinery, and outdoor areas, as well as for resolving maintenance issues as they occur. This role guarantees that maintenance support is accessible for urgent situations that may arise outside of standard working hours. The manager performs most responsibilities autonomously and engages appropriately licensed contractors approved by the Executive Director for assistance when necessary. Additionally, this position aids residents with relocations and minor repairs.
Key Responsibilities
- Upholds the CAPLICO Core Values and Code of Conduct consistently.
- Ensures adherence to Resident Rights and HIPAA regulations at all times.
- Collaborates with relevant facility personnel when organizing and planning maintenance tasks.
- Guarantees that maintenance services are available around the clock to address emergencies that cannot wait for regular hours, which may include overtime as authorized by the executive director/administrator.
- Supervises other maintenance and housekeeping staff, including job assignments, training, disciplinary actions, and performance evaluations.
- Maintains a preventive maintenance log to monitor upcoming tasks and completion dates.
- Conducts routine inspections of specific areas and promptly addresses any identified issues. Areas for regular inspection may include but are not limited to:
- Lighting systems and electrical components.
- Water heating and treatment systems.
- HVAC systems.
- Kitchen appliances.
- Flooring and carpets.
- Fire safety equipment, ensuring proper inspections of extinguishers.
- Facility-owned vehicles.
- Monitors utility consumption to enhance efficiency and minimize waste.
- Assists residents with moving, including transporting furniture and personal belongings.
- Performs a variety of repairs for residents, such as fixing lamps and electrical cords.
- Evaluates vacant resident units to identify needs and addresses them, including cleaning carpets, painting, and minor repairs.
- Maintains common area carpets and furnishings using approved cleaning methods and equipment.
- Replaces light bulbs and cleans fixtures, ensuring outdoor lighting is functional and clear of debris.
- Conducts cleaning of kitchen equipment, including hoods, ice machines, and other appliances.
- Ensures the safety of facility vehicles through regular maintenance and inspections.
- Manages the upkeep of lawns and landscaping, including watering, mowing, and trimming.
- Maintains outdoor furniture and ensures grounds are litter-free.
- Handles the maintenance of all equipment, including cleaning machines and lawn care tools.
- If necessary, performs snow removal to guarantee safety for residents and staff.
- Diagnoses and repairs issues such as clogged drains and malfunctioning appliances.
- Engages qualified vendors for specialized repairs when required.
- Coordinates with external service providers for approved maintenance tasks.
- Maintains an adequate inventory of supplies to ensure the facility and equipment remain operational.
- Oversees the activities of the maintenance department to meet budgetary goals.
- May undertake additional duties as assigned by the Executive Director.
- Provides administrative and functional oversight of all maintenance personnel.
- Operates throughout the community/facility.
- Requires physical activities such as standing, walking, bending, and lifting heavy items.
- May face frequent interruptions.
- Engages with residents, staff, visitors, and regulatory personnel under various conditions.
- May be called back during emergencies (e.g., severe weather or evacuations).
- Interacts with residents and visitors who may be distressed or confrontational.
- May encounter hazards such as falls, burns, and exposure to chemicals.
(With or Without Mechanical Assistance)
- Must be able to move frequently throughout the workday.
- Must manage the mental and emotional demands of the role.
- Requires manual dexterity and the ability to read measurements accurately.
- Must work independently and effectively with residents and staff.
- Must maintain good health and emotional stability.
- Must relate well to individuals with varying levels of ability and emotional states.
- Must be capable of lifting and carrying up to 100 pounds.
- Must assist in evacuating residents when necessary.
- Must be able to read, write, speak, and understand English.
- Minimum age of 18 years.
- Must pass a criminal background check.
- Must fulfill all training requirements.
- Must not pose a direct threat to the health or safety of others.
- Ability to make independent decisions when necessary.
- Must remain calm in emergencies.
- Professional appearance and ability to work collaboratively with others.
- Must follow instructions accurately.
- Proficient in using computers and software applications.
- Must demonstrate patience and a positive attitude when interacting with residents and staff.
- Valid driver's license with a clean driving record.
- Previous experience in building maintenance is essential.
- Knowledge in the following areas is required:
Plumbing systems and fixtures.
HVAC principles and operations.
Electrical systems and wiring.
Mechanical systems and equipment.
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