Ice Cream Shop Manager
3 weeks ago
About the Role:
Jeni's Splendid Ice Creams is seeking a highly skilled and dedicated individual to join our team as a Service Assistant. As a key member of our shop team, you will be responsible for leading shifts, managing inventory, and providing exceptional customer service.
Key Responsibilities:
- Lead shifts and ensure seamless operations
- Manage inventory and handle deposits
- Coach and mentor team members to achieve high standards
- Communicate effectively with leadership and team members
- Provide world-class customer service
Requirements:
- Full-time presence with night and weekend availability
- Passion for customer service and role modeling
- Energetic, positive, and skilled communicator
- Strong work ethic, great judgment, and good heart
- Calm under pressure and handles adversity with ease
- Master of daily operations and delegation
- Committed to the well-being of the team, community, and environment
Benefits:
- Competitive hourly rate + tips
- Full-time hours
- Paid time off and holidays
- 4% match on 401k contributions after 3 months of employment
- A one-month paid sabbatical after 3 years of continuous service
- Annual paid day to volunteer for a non-profit organization
- 50% discount at Jeni's Scoop Shops and online
- Career development opportunities
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