Customer Account Manager

2 weeks ago


Bloomfield, Connecticut, United States Kamatics Corp. Defunct Full time
Job Title: Customer Account Manager

We are seeking a highly motivated and experienced Customer Account Manager to join our team at Kamatics Corp. Defunct. As a Customer Account Manager, you will be responsible for negotiating and administering sales contracts, preparing quotes and orders for customers, and managing customer relationships.

Key Responsibilities:
  • Negotiate contracts with customers regarding price, delivery schedule, and terms and conditions.
  • Prepare quotes and orders for customers, and respond to customer inquiries in a timely and efficient manner.
  • Manage customer relationships, communicate activities, and provide reports to customers and department.
  • Handle customer inquiries and complaints, and solve problems that arise in the performance of the contract.
  • Research historical data, cost substantiation, and market analysis to determine price.
  • Prepare documents for quotes, orders, changes, letters, spreadsheets, presentations, and reports.
  • Coordinate customer/field sales efforts with Engineering, Manufacturing, Quality, and Contract Review departments.
  • Provide reports to management, indicating pending and overdue orders.
Requirements:
  • Bachelor's Degree preferred; or AS degree with 2+ years of relevant experience.
  • 1 year of experience in Manufacturing/Marketing/Sales/Customer Service/Customer Support environment.
  • Aerospace industry environment is preferred.


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