Customer Account Representative

1 week ago


Bloomfield, Connecticut, United States Kamatics Corporation Full time
Customer Account Manager

We are seeking a highly motivated and experienced Customer Account Manager to join our team at Kamatics Corporation. As a key member of our sales team, you will be responsible for negotiating and administering sales contracts, preparing quotes and orders for customers, and managing customer relationships.

Key Responsibilities:
  • Negotiate contracts with customers regarding price, delivery schedule, and terms and conditions.
  • Interpret and respond to customer inquiries and requests for information.
  • Maintain relationships with accounts, communicate activities, and provide reports to customers and department.
  • Handle customer inquiries and complaints, and resolve issues appropriately.
  • Research historical data, cost substantiation, and market analysis to determine price.
  • Prepare documents for quotes, orders, changes, letters, spreadsheets, presentations, and reports.
  • Coordinate customer and field sales efforts with Engineering, Manufacturing, Quality, and Contract Review departments.
  • Provide reports to management, indicating pending and overdue orders.
Requirements:
  • Bachelor's Degree preferred; or AS degree with 2+ years of relevant experience.
  • 1 year of experience in Manufacturing, Marketing, Sales, Customer Service, or Customer Support environment.
  • Aerospace industry experience is preferred.
What We Offer:

Kamatics Corporation is an Equal Opportunity Employer. We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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