Wellness Support Specialist

2 weeks ago


Fall River, Massachusetts, United States SSTAR Full time
Job Overview

SUMMARY

The Health Services Coordinator is responsible for overseeing and organizing care initiatives for Enrollees, ensuring the effective provision of healthcare services and enhancing health outcomes. This role involves coordinating care and promoting communication among medical, behavioral health, social, and pharmacy providers, as well as various agencies and support systems.

KEY RESPONSIBILITIES include:

  • Collaborating closely with the treatment team to ensure seamless aftercare.
  • Serving as a bridge between the agency, enrollee, and outpatient providers, as well as community resources and supports.
  • Conducting home visits for enrollees as needed.
  • Assisting clients in identifying suitable resources, programs, and supports, including the completion of necessary documentation.
  • Leading educational sessions, including health and wellness coaching for individuals and groups.
  • Maintaining accurate records in an electronic health system, documenting member information, activities, care plans, and services.
  • Completing a Comprehensive Assessment and Care Plan for each engaged member, collaborating with Primary Care Providers for Care Plan approval.
  • Facilitating follow-up communications.
  • Engaging with the entire staff to implement program objectives and philosophies.
  • Participating in required meetings and training sessions.

QUALIFICATIONS

  • A High School diploma or equivalent is required, along with a minimum of three years of relevant professional experience; or
  • An Associate degree with at least one year of professional experience in the field; or
  • A Bachelor's degree in social work, human services, nursing, psychology, sociology, or a related discipline.
  • A valid driver's license is required.
  • Access to a personal vehicle is necessary (work mileage reimbursement is provided).
  • Experience in treating enrollees with substance use disorders and/or mental health challenges is preferred.
  • Proficient computer skills.
  • Strong verbal and written communication abilities.
  • Capability to work effectively as part of a treatment team.
  • Demonstrated good health, grooming, and professional conduct.
  • Awareness of personal strengths and limitations.
  • Bilingual/Spanish skills are a plus.

Benefits Include:

  • 403B retirement plan
  • Dental insurance
  • Disability insurance through Massachusetts PFML
  • Employee discounts on various services
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities for continuing education credits
  • Voluntary benefits including Term and Whole Life, Accident, Critical Illness, and Disability insurance.


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