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Administrative Support Specialist

2 months ago

Fall River, Massachusetts, United States Associated Home Care Full time
About Associated Home Care

Fueled by a deep understanding of the challenges faced by seniors, Associated Home Care is committed to redefining the aging experience. With over two decades of experience, we have developed a replicable service model, established long-standing referral relationships, and created a brand that positions us for future success. We are embarking on an exciting growth chapter focused on client service excellence, caregiver engagement, technological innovation, and expansion into new markets.

The Opportunity

We are a mission-driven organization dedicated to improving the lives of seniors as they age. We are passionate about providing seniors and their families with a comprehensive, vetted, and coordinated in-home service network that is high-touch, tech-enabled, compassionate, and well-managed. Our market opportunity is vast and growing as the baby boomer population ages and the home becomes the epicenter for care, with consumers demanding convenience and lower-cost solutions.

Job Summary

The Administrative Assistant will support Associated Home Care's office staff, including the scheduling and recruitment departments. This role will report to the Office Manager.

Essential Duties and Responsibilities
  • Greet visitors and direct them to the appropriate department.
  • Maintain common areas in a clean and organized state.
  • Answer phone calls and transfer them to the relevant employee.
  • Provide technical support to field staff.
  • Assist the Recruiting Specialist with interviews and orientation.
  • Support the Scheduling team with field staff call volume and non-urgent schedule changes.
  • Perform other duties as assigned.
Qualifications and Skills
  • High school diploma or equivalent.
  • At least two years of administrative office experience.
  • Strong communication and presentation skills.
  • Proven self-starter.
  • Understanding of the company and its services.
  • Demonstrated computer skills.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills.
Physical Demands
  • Must remain in a stationary position for extended periods at a desk or computer.
  • Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.
Work Environment
  • This role will take place in an office setting.
  • Occasional travel to multiple offices may be required.

AHCOS1000

HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.