Seasonal Client Retention Specialist
2 weeks ago
Are you prepared to embark on a fulfilling seasonal experience in the vibrant field of insurance? RetireMed is looking for committed individuals to join our team as a Seasonal Client Retention Specialist.
If you excel in a fast-paced setting, have a passion for customer service, and are motivated to make a significant difference, this role is ideal for you.
Position: Seasonal Client Retention Specialist
Location: In-office position, reliable transportation required.
As a Seasonal Client Retention Specialist, you will be essential in preserving RetireMed's Medicare clientele during the critical Annual Enrollment Period (AEP).
This role involves addressing client inquiries through various communication channels, including phone calls and virtual meetings.
Successful candidates will receive thorough training, which includes the opportunity to obtain the Accident & Health Insurance license if not already certified.
- Respond to a high volume of client inquiries in a timely and professional manner.
- Deliver outstanding customer service to ensure client satisfaction and retention.
- Comply with company policies, procedures, and regulatory standards.
Training: 8 weeks of paid comprehensive in-person training, including a licensing course if not currently licensed. The training will take place in the designated office.
Selected candidates working in specific locations will receive mileage compensation.
Make a positive impact on clients' lives by assisting them in navigating their Medicare options.
Equal Opportunity Employer: RetireMed is dedicated to fostering diversity and inclusion in the workplace.
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