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Seasonal Client Retention Specialist

2 months ago


Dayton, Ohio, United States RetireMed Full time


Are you prepared to take on a fulfilling seasonal role in the vibrant insurance sector? RetireMed is on the lookout for committed professionals to join our team as a Seasonal Client Retention Specialist.

If you excel in a dynamic setting, have a passion for customer service, and are motivated to make a significant difference, this position is ideal for you.

Position:
Seasonal Client Retention Specialist

Location:
Opportunities available in multiple offices.

Overview:

Become a vital part of our licensed seasonal advisory team within a lively insurance office atmosphere.

As a Seasonal Client Retention Specialist, you will be instrumental in maintaining RetireMed's Medicare clientele during the critical Annual Enrollment Period (AEP).

This role requires responding to client inquiries via phone and conducting consecutive appointments in various formats.

Qualified candidates will receive extensive training, including the chance to acquire the Accident & Health Insurance license if not already certified.

Key Responsibilities:

Manage a high volume of client inquiries with professionalism and efficiency.
Conduct appointments with clients to present and discuss Medicare insurance plan benefits.
Deliver outstanding customer service to ensure client satisfaction and retention.
Work collaboratively with team members to meet departmental objectives.
Comply with company policies, procedures, and regulatory standards.

Position Details:

Type:
Seasonal, hourly, non-exempt.

Location:
In-office role, reliable transportation is necessary.
Training provided: 8 weeks of paid comprehensive in-person training, including a licensing course if not currently licensed.

Selected candidates will be compensated for travel expenses.

Schedule:
We are onboarding two groups.

Duration:
Seasonal role during the Annual Enrollment Period for Medicare.

Why join RetireMed?

Opportunity for professional advancement and development in the insurance field.
A collaborative and supportive team atmosphere.
Make a positive impact on clients' lives by assisting them in navigating Medicare options.

How to apply:

We look forward to meeting you and discussing your potential fit for the Seasonal Client Retention Specialist role at RetireMed.

RetireMed is an equal opportunity employer dedicated to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.