Computer Lab Support Specialist

2 weeks ago


Montgomery, Alabama, United States Auburn University, Montgomery Full time
Position Overview

Classification Title

Working Warhawk I - Computer Lab Assistant

Job Summary

As a Computer Lab Support Specialist, you will play a crucial role in providing assistance and guidance to users in a technology-driven environment.

Key Responsibilities:
  1. Assist users with printers, computers, and other technical equipment.
  2. Maintain cleanliness and enforce social distancing protocols within the lab.
  3. Sanitize lab spaces and equipment as users exit, ensuring a safe environment.
  4. Handle equipment with care and report any damages or malfunctions to management.

Preferred Qualifications:
  • Enthusiastic and eager to learn.
  • Strong customer service abilities.
  • Effective problem-solving skills.
  • Proficient in verbal and written communication in English.
  • Ability to work independently with minimal oversight.
  • Experience in maintaining computer hardware and software is a plus.
  • Availability to work evenings and weekends as needed.

Application Instructions:
Applicants are encouraged to seek assistance with their resumes and class schedules prior to submission.

Required Documents:
  1. Resume
  2. Student Schedule

Supplemental Questions:
  1. Describe your relevant experience for this role.
  2. What does exceptional customer service mean to you, and how did you arrive at this understanding?
  3. Are you available to work outside of standard university hours or on weekends?


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