Strategic Distributor Account Manager
2 weeks ago
Donaldson is dedicated to resolving the world's most intricate filtration challenges. As a leading technology and innovation company, we are continuously evolving to meet the ever-changing filtration needs of our global market. Join a collaborative and innovative culture where you can learn, make a difference, and contribute meaningfully both at work and in your community.
As a Strategic Distributor Account Manager for our Industrial Aftermarket business unit, you will have the opportunity to partner with large distributors to enhance their understanding of our core products. Your role will involve cultivating interest in representing Donaldson within the market, driving revenue growth through new sales opportunities, and maintaining market share across diverse industries in the United States and Canada.
You will build and strengthen relationships with key customer contacts through a combination of phone and email communication, as well as travel to various territories.
Role Responsibilities:- Serve as the primary point of contact for assigned distributor accounts. This includes traveling to customer locations to solidify relationships, identify customer needs, and understand their application and business requirements.
- Through market research, daily customer interactions via phone and email, and business travel, identify and close sales opportunities and leads through resellers to secure new end-user business and expand channel sales.
- Establish, cultivate, and leverage relationships with distributor customers at both the branch and corporate levels to drive business growth.
- Conduct virtual and in-person training sessions on Donaldson products and technologies for distributors, providing guidance on how to effectively sell filtration solutions to their customer base.
- Lead sales presentations, negotiate pricing, develop business and product proposals, and engage in other communications designed to drive sales success.
- Ensure customer satisfaction by providing accurate quotes, reviewing business opportunities, and answering technical inquiries.
- Manage channel conflict through regular communication with distribution partners and territory managers to determine the most effective path to market and gain market share.
- Act as a customer advocate within internal organizations and cross-functional teams on both pre- and post-sale matters, including but not limited to our OEM group, engineering, and manufacturing facilities.
- Maintain relationships and cultivate favorable contacts with current and potential accounts using Microsoft Dynamics CRM.
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